Billing/ Accounts Receivable Supervisor

Job Description

Job Description

Title: Billing/ Accounts Receivable Supervisor

Department: Finance

Job Summary: The Billing/ Accounts Receivable Supervisor is responsible for overseeing the billing team to ensure the accuracy and timeliness of AR and billing. This position works to find areas where EIHAB can add value to the organization by providing support with their billing and ensuring accuracy upon submission and collection of Medicaid claims,

RESPONSBILITIES INCLUDE BUT ARE NOT LIMITED TO:

1. Process billing and supervise billing team which will include training, mentoring, process improvement and providing guidance with technical and personnel issues
2. Oversee billing systems ensuring the highest level of support and customer service is provided to EIHAB’s programs
3. Provide feedback and encourage learning by team members; create growth opportunities for others, transfer knowledge to others and challenge them to develop their own solutions
4. Articulate clear performance goals and provide frequent performance measurement feedback
5. Establish priorities, allocate time to maximize benefits, manage team resources to ensure the highest level of productivity and accuracy
6. Make clear assignments to team; empower others by extending responsibility and authority; provide timely feedback and follow-up
7. Hold staff/team and others accountable for expected quality and accuracy within the billing process
8. Pro-actively seek opportunities for continuous improvement within the department and act upon findings to initiate improvements, presenting ideas in a persuasive way to gain support
9. Develop action plans with timelines in order to implement strategy; involve others in the process; incorporate best ideas into plan and gain buy-in through effective communication
10. Provide the highest level of customer service and support; understand EIHAB’s core business and promote a sense of urgency toward business critical issues
11. Make timely decisions with well-developed judgement, while considering alternatives, risks and other critical decision factors
12. Monitor daily team workloads and assist as backup when necessary
13. Maintain/Create process documents, training material and work instructions as needed
14. Perform various data analysis and reporting to include cash sub sequence and year end analysis.
15. Assist the technical billings team with feedback and testing for new billing designs
16. Support and participate in collaboration activities to promote and implement continuous process improvement which may include working with auditors
17. Provides daily/weekly updates to supervisor as needed
18. Submit a thorough billing review of all programs on a monthly basis showing compliance with OPWDD and other related state and local regulations
19. Perform other related duties as assigned

Qualifications:

• Possesses at minimum, a Bachelor’s Degree from an accredited program and have at least 6 years of related work experience.
• A Master’s degree in a related field may be substituted for 2 of required experience.

EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Company Description

EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.