Senior Manager, Project Management| Retail Bank

Capital One
New York, NY
Senior Manager, Project Management| Retail Bank

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

As a Senior Manager Project Manager at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.

General Responsibilities:

  • Lead a team of Marketing project managers who design, develop, and managing campaign project plans & timelines in a complex dynamic environment, revising plans to meet changing requirement

  • Leads work planning for project managers that includes estimating scope & capacity needed from team

  • Leads cross-functional routines with leadership, partners & Marketing team members to share project status & escalate risks & dependencies in a timely manner

  • Makes informed recommendations for what the cross-functional Marketing team can take on, recommend trade-offs, and proactively identify future resourcing constraints

  • Day to day oversight of multiple governance processes: monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups such as the Well-Managed, Compliance, Legal & Risk partners

  • Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in the process that may require additional review.

  • Collaborate on project management tools and process enhancements for efficiency and effectiveness

This Associate should bring:

  • The ability to leverage problem solving and influencing skills with various levels including - senior leaders, peers and performers

  • Successful at partnering cross-functionally to provide strategic and tactical thought partnership to effectively drive project delivery

  • Ability to work across the full Marketing delivery lifecycle including partnership with Martech, Strategy, Analyst, Creative & Channel execution teams.

  • Exhibit outstanding influencing skills to effectively drive project / program efforts

  • Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.

  • Display a passion for coaching and developing a team of associates

  • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Basic Qualifications:

  • Bachelor’s Degree or Military experience

  • At least 7 Years of Project Management of Marketing experience

  • At least 3 Years of People Management experience

Preferred Qualifications:

  • Master’s degree

  • PMP, Lean, Agile or Six Sigma certification

  • Experience with Marketing technology

  • Experience in Owned and Paid Digital Marketing

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management

New York, NY: $193,800 - $221,200 for Sr Manager, Project Management

Richmond, VA: $161,500 - $184,300 for Sr Manager, Project Management

Riverwoods, IL: $161,500 - $184,300 for Sr Manager, Project Management

Wilmington, DE: $161,500 - $184,300 for Sr Manager, Project Management







Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Posted 2026-01-26

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