Server Assistant

THE BRAND

Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants worldwide we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations.

The Server Assistant will assist servers and attend to the guests of the restaurant by upholding the quality of food, beverage, and service. This position will  assist with clearing dishware and setting up tables to ensure service runs smoothly. 

ESSENTIAL JOB RESPONSIBILITIES

• Assist servers by clearing tables, setting tables, refilling beverages and dishware, and attending to guest  requests
• Provide attentive and quality service to all guests during their dining  experience
• Ensure the area is well stocked, and maintain the cleanliness of the workspace throughout the shift
• Ensure compliance with occupational, health, and safety  standards
• Participate actively during pre-shift  meetings
• Participate in restaurant service and team  training
• Ensure consistent communication with staff members, management, and the kitchen during  service
• Demonstrate ability to aid co-workers during service while successfully maintaining  responsibilities
• Provide courteous and efficient  service
• Respond positively and promptly to customer concerns and  complaints
• Maintain a welcoming and orderly restaurant  environment
• Complete side work according to the schedule 
• Act as part of the team to  maintain the  high standards of cleanliness and appearance throughout all areas of the restaurant both before, during, and after  service
• Reliably complete all assigned side work 
• Demonstrate knowledge of Department of Health (DOH) standards

KNOWLEDGE, EXPERIENCE & SKILLS 

• Minimum of two (2) years of restaurant experience; fine dining and high-volume experience required
• A passion for food, wine, and service
• A strong sense of urgency
• Strong organization skills
• Ability to deliver unsurpassed hospitality and guest experience
• Strong interpersonal and communication skills 
• Mastery of tableside etiquette
• A desire for growth
• Have long-term goals in the service industry
• A rigorous attention to detail
• Ability to take direction and execute
• High standards for cleanliness of workspace and service areas
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Professional demeanor, polished appearance with the ability to exceed guest's expectations

PHYSICAL REQUIREMENTS

• Ability to perform essential job functions safely and successfully consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Must be able to lift and carry up to 25 lbs; Ability to stand for prolonged periods of time and climb steps regularly.
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently , or otherwise move in a constantly changing environment.

COMPENSATION

The base pay range for this position is minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

Jean-Georges is an Equal Opportunity Employer.