Store Associate - 'The Ordinary' - Nolita, Nyc
- Greet all customers who enter the store with enthusiasm and professionalism, reflecting DECIEM's vision through excellent service
- Determine the customer's needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training
- Ensure standards for quality, customer service, and health and safety are met
- Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands, and products
- Manage customer feedback and queries
- Assist in maintaining counter standards of cleanliness and organisation
- Be aware of and assist in maintaining DECIEM's merchandising concepts
- Ensure tidiness standards are always respected and maintained
- Conduct product refunds and address customer issues in a positive manner
- Responsible for building meaningful relationships with department managers and clients. High standard communication.
- Comfortable in engaging customers and applying products to the customer while providing consultations
- Ability to multi-task, while providing professional and outstanding customer service
- Desire to spread brand awareness
- Effective time management and communication skills.
- Defy Convention.
- Make it real.
- Play in the grey.
- Build Bridges.
- Be the rabbit.
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