Air Import Agent
- Receives freight, documentation and waybilling; assesses charges; and collects fees for shipments..
- Opens a file on the dedicated software system for each shipment received
- Responds to inquires by fax, e-mail or telephone
- Negotiates with domestic customers, as intermediary for foreign customers, to resolve problems and arrive at mutual agreements.
- Examine invoices and shipping manifests for conformity to tariff and customs regulations
- Contracts customs officials to affect release of incoming freight and resolve customs delays
- Itemizes changes, prepare freight bills, accept payments and issues refunds
- Notifies consignees of delays in departure of shipment. Provides POD's to shippers if requested.
- Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country.
- Contacts customs officials to affect release of incoming freight and resolve customs delays.
- Itemizes charges, prepares freight bills, accepts payments and issues refunds.
- Notifies consignees of delays in departure of shipment. Provides POD's to shippers if requested.
- Examines documents such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country.
- Converts foreign currency figures into United States monetary equivalents, or domestic currency into foreign equivalents.
- Calculates duties or tariffs to be paid on merchandise.
- Corresponds with foreign companies
- Education and Experience: High School Diploma or GED, Minimum six months to one years related experience.
- Customer focused.
- Ability to learn all aspects of the team's work, and to provide cover and assistance on a regular basis.
- Good Analytical skills, strong PC skills
- Thorough knowledge and understanding of sea freight product /environment.
- Self-starter, disciplined with leadership and motivational abilities.,
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