Operations Manager
Carmine’s is a legendary family-style Italian restaurant known for its vibrant atmosphere, generous portions, and unforgettable dining experience. Located in the heart of Times Square, we’ve been serving locals, tourists, and theatergoers for decades. We pride ourselves on delivering exceptional hospitality and maintaining a high-energy, team-oriented culture.
Position OverviewWe are seeking a dynamic and experienced Operations Manager to lead daily restaurant operations, drive team performance, and uphold Carmine’s standards of excellence. This role is ideal for a hands-on leader who thrives in a fast-paced, high-volume environment and is passionate about hospitality.
Key Responsibilities- Oversee daily front-of-house and back-of-house operations
- Lead, train, and motivate staff to deliver outstanding guest experiences
- Ensure compliance with health, safety, and sanitation standards
- Manage inventory, ordering, and vendor relationships
- Collaborate with senior leadership on strategic initiatives
- Resolve guest concerns with professionalism and urgency
- 3+ years of restaurant management experience (high-volume preferred)
- Strong leadership and team-building skills
- Excellent communication and problem-solving abilities
- Proven ability to manage operations and drive results
- Experience with POS systems and inventory management tools
- Availability to work evenings, weekends, and holidays as needed
- Be part of an iconic NYC institution
- Competitive salary and performance-based bonuses
- Health, dental, and vision benefits
- Paid time off and dining discounts
- Opportunities for growth within a respected restaurant group
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