SUBSTITUTE FOUNTAIN PERSON

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Summary

JOB SCOPE:

• Responsible for taking orders, receiving payments for all purchases made in restaurant and distributions of all food and beverage orders. Other duties as required.

JOB FUNCTIONS:

Order Tasks

• Greet guests warmly
• Take orders, record orders on checks
• Process orders to the commis
• Preparing order for guest
• Serving alcoholic and nonalcoholic beverages with proper technique
• Resolve customer issues quickly
• Prepare fries and milkshakes for guest orders
• Package drink and food products to deliver to guests
• Follow all health and safety standards
• Unload and stock inventory items appropriately
• Ensure food safety standards and proper personal hygiene are maintained
• Adhere to all Thompson Central Park and Burger Joint policies, including attendance and conduct
• Provide accurate information to guests regarding product knowledge
• Comply with safety standards
• Complete quality control checklist to ensure food safety practices
• Carry out responsibilities in a timely and correct fashion
• Answer telephone professionally and courteously in a timely manner
• Follow proper breakdown procedure: refill ketchups, napkins, and to-go utensils, clean beer and soda stations, clean register and workstation.

Cashing Tasks

• Ring up the checks and post all checks in Micro's accurately
• Process cash, credit card, and room charge payments accurately
• Follow all check and cash handling procedures
• Balance cash receipts at the end of shift
• Accurately handle cash transactions in preparation for nightly blind drop
• Complete deposit slips and deposit revenue in safe box
• Maintain accurate bank

Qualifications

Essential

• At least one year of working experience.
• Outgoing personality.
• Able to handle money.
• Fluent in English.
• Willing to accomplish all necessary tasks.
• Comfortable working in a fast paced environment.
• Ability to interact professionally with coworkers and guests in a team environment.
• Able to perform basic math computations accurately and quickly.

Desirable

• High School Graduate.
• Experience in a fast-food restaurant a plus.
• Fluency in other language.

KNOWLEDGE, SKILLS & ABILITIES ESSENTIAL:

Self-Efficient

• Work under minimal supervision.
• Communicate well verbally and in writing.

Other Physical Abilities

• Able to lift, push, pull and carry in excess of 30 pounds.
• Walk and stand for long period of time.
• Able to go up and down stairs frequently.

Problem Solving

• Handle pressure, interact well with people, work quickly and efficiently while remaining motivated and gracious.
• Coordinate with management on issues related to guest satisfaction.

Salary range: $27.53 - $31.20 per hour