Quality Assurance Contractor

LaSalle Network is partnering with a leading haircare and skincare brand that is seeking an experienced and proactive Quality Assurance Contractor to lead quality operations and drive compliance across its fast-paced, collaborative environment. This role is ideal for a QA professional with 3–5+ years of experience who can operate with autonomy, partner cross-functionally, and influence both internal and external stakeholders.

The QA Contractor will play a critical role in ensuring regulatory alignment, product integrity, and supplier accountability across the product lifecycle. Acting as a key point of contact for quality-related issues, this role will lead investigations, strengthen quality systems, and deliver actionable insights that support both compliance and continuous improvement initiatives.

Quality Assurance Contractor Responsibilities:

• Lead investigations of non-conformance reports (NCRs), deviations, and customer complaints, ensuring root cause and corrective actions are identified and implemented.

• Own corrective and preventive action (CAPA) management, ensuring closure, documentation integrity, and long-term effectiveness.

• Oversee product holds, conditional releases, and test result verifications; escalate issues as appropriate.

• Conduct risk assessments and recommend mitigation strategies to leadership.

• Ensure compliance with Good Documentation Practices (GDP) and maintain audit-ready quality records.

• Develop and enforce documentation standards that improve traceability and data integrity.

• Prepare quality reports, metrics, and trend analyses to inform leadership decision-making.

• Serve as the primary QA liaison with contract manufacturers, suppliers, and third-party labs, holding external partners accountable to quality standards.

• Partner with product development, packaging, operations, and regulatory teams to embed quality requirements throughout the lifecycle.

• Drive supplier quality reviews, monitor performance, and implement process controls to prevent recurring issues, and ensure compliance with FDA, GMP, MOCRA, and applicable quality regulations.

• Lead QA support for adverse event investigations, external lab coordination, and recall processes.

• Partner with regulatory colleagues to align documentation with evolving standards.

• Develop, track, and communicate quality metrics and dashboards for leadership review.

• Analyze data trends to recommend systemic improvements that strengthen product quality and reduce non-conformances.

• Lead continuous improvement initiatives to streamline workflows and elevate overall QA efficiency.

• Utilize quality systems (SharePoint, Box, Excel, Word, Asana, SAP, Yogi) to manage and communicate QA activities.

• Recommend enhancements to digital workflows that improve documentation and traceability.

• Train internal teams and external partners on quality policies, procedures, and compliance requirements.

• Provide clear documentation and guidance on QA processes to cross-functional teams.

• Deliver a comprehensive handover and knowledge transfer plan at the end of the contract period.

Quality Assurance Contractor Requirements:

• Bachelor’s degree in a science-related field (e.g., Chemistry, Biology, Microbiology, Quality).

• 3–5+ years of experience in Quality Assurance, Quality Control, or Document Control within consumer goods, cosmetics, or personal care.

• Strong working knowledge of GMP, GDP, and regulatory frameworks (FDA, MOCRA).

• Proven track record of leading CAPAs, RCAs, and supplier quality initiatives.

• Proficiency in Microsoft Office (especially Excel); experience with SAP, Box, SharePoint, or Asana a plus.

• Demonstrated ability to work independently with minimal supervision.

• Strong analytical, problem-solving, and risk assessment skills.

• Excellent verbal and written communication skills, including stakeholder-facing reporting.

  If you are interested, please apply today!
  Kelly Wagner
  Director
  LaSalle Network
  #LI-KO1