CASE MANAGER

Job Description

Job Description

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

SCHEDULE

Monday – Friday, 10:00AM – 6:00PM

SUMMARY

Family Service League is seeking a full-time Case Manager for a homeless shelter in Brentwood, NY. The Case Manager will be responsible for conducting client assessments, developing Independent Living Plans, linking clients with community-based service resources. The Case Manager will assist clients in achieving self-sufficiency through advocacy, counseling, and resource referrals.

**$3,000 Sign-On Bonus!**

We offer a generous benefits package including the following:

• **$3,000 Sign-On Bonus!**
• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!

RESPONSIBILITIES

• The Case Manager will complete new client intakes, explain shelter rules and regulations to clients.
• Meet with clients at a minimum of twice per week for Face-to-Face meetings.
• Develop Independent Living Plan for clients.
• Complete Independent Living Plan bi-weekly.
• Complete Mental and/or Physical Impairment form with Independent Living Plan Violations.
• Complete SPA applications for eligible clients.
• Work collaboratively with Housing Specialists in finding permanent housing options for clients.
• Conduct twice weekly client safety inspections.
• Address any issues of safety in unit, remove any dangerous items.
• Address unit cleanliness and client hygiene. Assist client in daily living skills development.
• Collaborate with the Office Manager on client shelter obligations.
• Work with clients in creating a budget to identify needs and obligations. Where applicable, incorporate upcoming shelter obligation.
• Review, complete follow up and submit FSL Client Incident Report to the Compliance Supervisor.
• Maintain and update resource database of social service organizations relevant to the needs of client
• Provide ongoing support and counseling for clients in reaching their goals.
• Provide crisis intervention to shelter clients.
• Foster inter-agency collaboration to assist in clients’ long-term stability.
• Maintain up-to-date documentation regarding client services in the Homeless Management Information System (HMIS) and client files.
• Complete monthly reports in a timely manner. Submit documentation to DSS Housing Liaison.
• Attend scheduled Case Management team meetings and individual supervision.
• Enforce rules, regulations and policies of shelter.
• Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
• Provides assessment, crisis intervention, individual, family, and group services to children, youth, and families.
• Advocate for client needs.
• Provide transportation as needed.
• Work collaboratively with members of a larger treatment or service coordination team, both within the agency and in the larger community.
• Model professional behavior.
• Attend staff meetings and trainings as required.
• Collaborate with the Security to discuss and resolve client incidents.
• Each employee is responsible to read and understand the Policy and Procedure Manual. If you have and questions, contact your supervisor for clarification.
• Each employee is responsible to arrive at their workplace on time and ready to work. Any changes to one’s schedule are to receive prior supervisor approval.
• Each employee is expected to read their email daily.
• All other duties as assigned.

QUALIFICATIONS

Bachelor’s degree in Human Services required.

Minimum of 1 year of experience in human services or related field preferred.

Knowledge of the Suffolk County Department of Social Services preferred.

Knowledge of human services and previous experience working with at-risk population preferred.

Excellent interpersonal, verbal, and written communication skills required.

Proficient computer skills, including Microsoft Office required; experience with HMIS, Google Apps, and web-based project management software preferred.

Bilingual in Spanish preferred.

Valid and clean NYS Driver's License required.

PHYSICAL REQUIREMENTS

Sitting and standing for extended periods of time, as well as moderate lifting.