Customer Service Representative

Riester'S Appliances
Auburn, NY



Benefits:


  • Company parties

  • Employee discounts

  • Paid time off


Job Summary

Riester's Appliances is a locally owned small business , looking for a Customer Service Representative to join our team ! As a Customer Service Rep, you are a key member of the team and represent our members on customer support calls. You are primarily responsible for handling service and warranty requests. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, energetic, and enjoy helping people . Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities:


  • Receive incoming calls in a professional and courteous manner

  • Complete work orders, return customer calls, and respond to customer complaints

  • Perform other duties as needed which may include cross-training in related positions

Qualifications:


  • Minimum two years admin experience

  • Strong written and verbal communication skills

  • Detail-oriented with strong data entry skills

  • Positive Attitude

  • Team player who can work independently

Benefits/Perks


  • Health & dental insurance available

  • Great working environment

  • Family owned and operated


Compensation: $18.00 - $20.00 per hour



Independent Retail offers a myriad of opportunities for people of all backgrounds.

When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales?

Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience.

Retail is the #1 private-sector employer in the country

If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!


This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Posted 2025-11-07

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