Case Manager
Rubenstein Law has been getting justice for personal injury victims since 1988. Founder Robert Rubenstein and CEO Nicole Armstrong have grown Rubenstein Law to over 50 Attorneys, including 20 Partners, 12 board-certified litigators, and over 400 supporting professionals.
Today, Rubenstein Law is recognized as a premier name in Personal Injury, representing clients in a variety of case claims, including auto injuries, slip and fall injuries, catastrophic injuries, premise liability, medical malpractice, child & birth injury, motorcycle accident cases, and traumatic brain injury (TBI) cases. Rubenstein Law's Mass Tort division represents clients nationwide in defective products, dangerous drugs, and chemical cases.
With a strong reputation for success and billions of dollars won for clients, Rubenstein Law continues to grow to meet the needs of victims nationally. As the Firm expands, Rubenstein Law is committed to providing every single client with the excellent care and attention that has built the Firm's reputation and success.
Job Summary
The Case manager handles cases in the Pre-Litigation phase while maintaining an open line of communication with clients, providers, and inter office teams. In charge of reviewing, analyzing, and expediting cases as well as assigning tasks to legal assistants.
Responsibilities and Duties
- Daily interaction with clients, insurance companies, and medical providers via phone, email, or in-person.
- Ensure cases are updated as needed with all information including, but not limited to Treatment information, gathering of records and bills, confirming insurance coverages and/or liens, confirm all medical providers have insurance information for billing purposes, verify balances, requesting and processing of PIP logs, etc.
- Monitor deadlines and ensure timely case progression, preventing unnecessary delays.
- Review, upload, and process daily correspondence delivered via email, fax or through our paperless software.
- Oversee case progress by reviewing and expediting files.
- Supervise and assign tasks to pre-litigation assistants
- Preparing demands and closing statements.
- In Office position.
- One year minimum office experience.
- Excellent customer service skills.
- Strong multitasking skills, highly organized, and detail oriented.
- Able to work at a fast pace with a heavy case volume (300-400 cases)
- Paid Time Off (PTO) plus 8-paid holidays
- Staff and Attorney bonuses
- Medical Benefits (Health, Dental, Vision, STD & LTD, and other medical coverages)
- Group and Optional Life insurance
- 401(k) with company matching
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