Staff associate operations

SUNY System Administration
Albany, NY

Staff Associate for EOC Operations

About The State University of New York:


About SUNY System Administration:
The State University of New York, or SUNY, is the largest comprehensive system of public higher education in the United States, with 64 colleges and universities spanning the state from Long Island to the Adirondacks to Buffalo. SUNY System Administration employees, based in Albany and New York City, provide critical support for SUNY campuses, employees, and students to advance SUNY's mission of providing high-quality, affordable higher education for all.

Across a wide range of roles, from finance and legal counsel to student support, academic affairs, IT, admissions, and more, our employees work toward advancing the four priority pillars established by SUNY Chancellor John B. King Jr. and the SUNY Board of Trustees: student success; research and scholarship; diversity, equity, and inclusion; and economic development and upward mobility. SUNY System Administration is a mission-driven workplace with robust New York State benefits including health insurance, retirement, time off, and paid family leave.

Job Description:
The State University of New York (SUNY), the nation's largest and most comprehensive system of public higher education, invites applications for the position of Staff Associate for EOC Operations in the office of the University Center for Academic and Workforce Development (UCAWD) in Albany, New York. The mission of UCAWD is to promote the social and economic well-being of the academically and economically underserved residents of the State of New York by developing and maintaining quality education and workforce training programs and services through our Educational Opportunity Centers (EOCs) and Advanced Technology Training And Information Networking (ATTAIN) labs.

Working as part of a professional team, the Staff Associate for EOC Operations is responsible for examining policies that relate to EOC operations; monitoring field operations; analyzing reports; reviewing proposals; recommending comprehensive program strategies; and researching public and private funding for extending academic and workforce development program offerings.

Reporting to the Director of Academic Affairs, responsibilities will include but are not limited to:

  • Assisting with the development and maintenance of effective relationships and strategic partnerships with various stakeholders that support the objectives and goals of Educational Opportunity Centers and UCAWD.
  • Assisting in the development of standardized policies and procedures consistent with SUNY's sixty-four (64) colleges and universities, CUNY colleges and universities, and the Research Foundation for SUNY.
  • Reviewing and evaluating new and existing program plans and Operational Plans utilizing labor trend analysis, EOC Guidelines, Memorandum of Understanding and/or Contract.
  • Accessing and presenting data in ways that foster system improvement and growth.
  • Monitoring program effectiveness based on site reviews and data from the Management Systems and seminal reports such as Final Reports, Financial Plans, Continuous Improvement Plans, Monthly Expenditure Reports and ATTAIN Implementation Plans.
  • Understanding internal policies, EOC Guidelines and State University of New York rules and regulations and provide information to the field on same.
  • Managing compliance with EOC Guidelines, Memorandum of Understanding and/or Contract based on site visits, campus reports and/or interviews.
  • Taking the lead on developing system orientation materials.
  • Reviewing and evaluating fiscal reporting from EOCs to UCAWD.
  • Assisting in the development of EOC Operational meetings, conferences or professional development opportunities.
  • Assisting in the development of long and short-term goals for EOC Operations, which are consistent with SUNY's goals and objectives.
  • Effectively communicating the objectives, goals, purpose and achievements of Educational Opportunity Centers and UCAWD.
  • Assisting with the development of an annual program report and public relations materials/publications.
  • Serve on UCAWD committees, as requested by the Director of Academic Affairs.
  • Assisting in the negotiation of sensitive and confidential program concerns with campus presidents or their designee and UCAWD leadership.
  • Working with host campus personnel (HR, Business and Finance, Buildings, IT, etc.), including campus presidents or their designee, with the management of Educational Opportunity Centers in conjunction with UCAWD leadership.
  • Assisting with the review of leases, contracts and Memorandum of Understandings.
  • Other duties as assigned.

Requirements:
Required Qualifications:

  • Master's degree in higher education, counseling, administration or related area.
  • Minimum of five (5) years professional experience with increasing responsibility in an educational or business setting.
  • Excellent verbal and written communication and presentation skills.
  • Strong interpersonal skills and demonstrated ability to work effectively as a team member to ensure goals are met.
  • Strong attention to detail and organizational skills; ability to manage multiple priorities, projects and work deadlines, and ensure timely follow-up.
  • Some knowledge of curriculum development, assessment, and evaluation.
  • Proficiency in utilizing current technologies, social media and computer business applications (Word, PowerPoint, Excel, Outlook).
  • Statewide travel required.

Preferred Qualifications:

  • Experience working directly with adult programs that serve diverse populations and underserved students.
  • Experience evaluating educational programs.
  • Experience managing and/or assessing expenditure reporting.
  • Project management, grant writing and public relations experience.
  • Experience working on personnel matters.
  • Demonstrated knowledge and experience working with diverse populations.
  • Familiarity with educational learning management systems, student management and reporting systems such as Brightspace, Banner and Argos.

Additional Information:

  • Must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is NOT available for this position.
  • Salary is dependent on a variety of factors, including but not limited to, experience, education, training, and certifications. The range for this position is $82,000-$92,000 annually.
  • State Title: Staff Associate (SL-4) and is part of the United University Professions Union.
  • Excellent Benefit Package which includes: NYS health insurance, free dental and vision coverage, competitive retirement options, tuition assistance, parental leave at full pay, and generous vacation, sick, and holiday time. Generous amount of time off: 13 days of paid holidays per year; 15 days of vacation and 15 days of sick time accrued for the first year of employment. Then increases thereafter. Please see our UUP benefits summary for additional information.
  • This position will be based in Albany, NY.
  • The incumbent may occasionally be required to work evenings or weekends. As with other UCAWD team members, the incumbent may be required to travel for conferences, professional development, or other obligations related to the position.

SUNY System Administration Benefits:
SUNY System Administration provides an outstanding and comprehensive benefits package to support you and your family through the many life changes you may experience while you work for SUNY. Our nationally recognized benefits include:

  • Retirement: The choice between a fully funded pension plan and a self-driven defined contribution plan, along with two supplemental plans to increase your ability to save for retirement.
  • Health Insurance: Several health insurance options at an affordable cost that provide full coverage without mandatory deductibles.
  • Time Off: Paid time off with separate vacation and sick leave accruals up to 21 days a year for each category.
  • Additional paid leave policy options for childbirth, adoption, elder care, and other family care situations.
  • Flexible Working Arrangements: Flexible working arrangements, including hybrid schedules, are available depending on position.
  • Explore our full benefits offerings here:

Application Instructions:
Interested candidates are invited to apply online at sp?JOBID=193629

Please submit a resume and four professional references when applying. The review of applications will begin immediately and continue until the position is filled.

State University of New York System Administration is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, or retaliation.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide their current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected]

Posted 2025-11-06

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