Parts and Service Associate
Job Description
Job Description
Job Summary:
-Seasonal fulltime position, April thru October Hours: M-F 9am-5pm, Saturday 9am-3pm, Sunday 10am-2pm -Schedule to be discussed upon hire. Responsibilities of the Service Writer/Advisor:
-Respond to in-person, telephone and electronic mail requests from customers for service, some warranty and other marine related issues. -Open and close work orders for customer requested service -Parts department stocking, ordering and inventory maintenance. -Assist the process of customer requests for summer dock rental, winter storage and service. -Process, submit and monitor manufacturer warranty claims. -Process, monitor and coordinate manufacturer service bulletins and recall service directives. Skills and Qualifications Desired:
-Knowledge of Windows based computers and software. -Microsoft office (Word, Excel, Outlook) -Operation of general office equipment -Multi-tasking (ability to manage multiple assignments simultaneously)-Prioritization, and the ability to adjust work as the need arises. -Boats and marine environment knowledge would be very helpful. -Knowledge of automotive or marine service department operations. Pay Rate: $18 / Hour
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