Relationship executive

Why join us?

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

POSITION PURPOSE

The Ancillary Relationship Executive serves as the primary seller for our Ancillary org. They are assigned to a specific market and are responsible to sell our open-line Ancillary offerings, working seamlessly between dealers, design firms, customers, and commercial real estate firms (i.e.); they must be able to effectively communicate with each of the audiences and their unique needs, in pursuit of more ancillary sales.

The Ancillary Relationship Executive will leverage our Design and Ancillary Specialist to increase the frequency of MillerKnoll product specifications to best speak to the essence of each brand, what makes them different, how the full portfolio solves the client’s need.

The Ancillary Relationship Executive must both look to expand our ancillary offerings with current customers and have ‘hunter’ skills – eager to go find and close new ancillary business. Both responsibilities are important to this role’s success.

KEY ACCOUNTABILITIES

• Generates revenue by working with dealers, influencers (design firms/A&D, commercial real estate, etc.), and customers (both new and old) to sell our full suite of Ancillary products.

• In their assigned market/region, participates and builds new business pipelines with channel partners and field sales members, working to include more ancillary products in the order

• Proactively introduce MillerKnoll’s ancillary products and services directly to clients and influencers (design firms/A&D, commercial real estate, etc.) on the value of the MillerKnoll family of brands.

• Researches and develops client/competitor information on assigned accounts prospecting for new client opportunities and proactively conducting client outreach activities.

• Researches, formulates, and executes a marketing strategy for individual targeted customers with a persistent outreach through multiple communication channels.

• Works with the Ancillary Design and Application Specialist to ensure correct messaging, optimizing in our comms on the ‘solutions’ we provide versus simply a set of products

• Serves as the key selling ‘point-person’ for all ancillary needs from our customers

• Tracks weekly, monthly, and quarterly performance and sales metrics via sales software platform

• Sits as part of a centralized team under the NAC Americas Ancillary Org; reports into Director Ancillary Sales for their specified division

• Represents a set of brands; responsible for selling the full portfolio of MillerKnoll brands

QUALIFICATIONS

EDUCATION/EXPERIENCE

• B.S or B.A. degree preferred; or an equivalent combination of education and experience.

• 3+ years selling experience which demonstrates a proficiency in presentation, persuasion, and an ability to relate well with all levels and diverse types of employees and customers.

• Experience with designers/design firms is ideal

SKILLS AND ABILITIES

• Solid knowledge of Herman Miller and Knoll brand portfolios entities, able to speak to the nuances of each

• Advanced selling skills, account penetration, strategic selling, negotiation and closing

• Proven ability to mentally develop a big picture view and perspective to look beyond the proposal at hand and to be able to develop creative strategies geared toward winning more ancillary business.

• Excellent writing and communication skills; must have the ability to write in a number of styles, recognize which is most appropriate in each instance and incorporate the correct style in each proposal, to win with various audiences

• Must be deadline-oriented and have the ability to work under pressure while tactfully dealing with stressful situations is critical.

• Experience working in cross-functional team environments.

• Strong project management and analytical skills.

• Willingness to travel as designated by geographic territory (e.g. customer centers, client locations, training sessions).

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

Compensation range for this role is $100,000.00 - $140,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates. This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at

[email protected]

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