Tiffany & Co. Senior Specialist, Content Innovation & Training
- Own the creation, evolution, and governance of global visual merchandising guidelines for jewelry, watches and lifestyle collections ensuring consistency across all store formats and regions
- Translate brand DNA, product marketing strategy and commercial goals into clear visual rules and principles
- Define standards for product presentation, fixture usage, zoning, storytelling, and spatial hierarchy in partnership with the styling team
- Design and deliver structured training programs for VM teams, including onboarding and seasonal launches
- Facilitate workshops and learning experiences that balance creative inspiration with operational excellence
- Create scalable training tools that support global teams while allowing for regional nuance
- Act as a strategic partner to VM Styling and design teams
- Lead cross-functional collaboration to ensure VM content aligns with marketing campaigns and brand initiatives
- Manage external agencies or creative partners for content development when required
- Proactively research design trends of luxury retail, visual storytelling, and learning to be communicated and presented to influence and inform the advancement of retail environments
- Handle and process product requests supporting Global CVM initiatives
- Maintain accurate inventory and reporting of products allocated to the Product Presentation team
- 5+ years of experience in visual merchandising, luxury retail, brand education, or creative content roles
- Strong expertise in luxury visual standards and high-end retail environments
- Proven experience creating visual guidelines, training content, and learning frameworks
- Excellent visual, written, and verbal communication skills
- Strong project management and stakeholder alignment abilities
- Adobe Creative Suite, Photoshop
- Detail-oriented with an uncompromising eye for quality and consistency
- Strategic thinker with strong hands-on execution skills
- Natural educator and storyteller who can translate complexity into clarity
- Collaborative, influential, and comfortable operating across global teams
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