Lead Horticulture Technician (ALBANY)

Description

The Senior Landscape Technician has the responsibility to assist the Landscape Manager in scheduling work and material delivery to ensure an efficient and comprehensive landscape maintenance program. An added duty of this role will be to cover for the landscape technicians in the case of scheduled or unscheduled absences. The incumbent will provide coordination and direction to a team of landscape technicians and external vendors and will assist in providing grounds keeping, building maintenance, along with maintaining equipment and tools.

Primary responsibilities include

• Assist as needed for scheduled/unscheduled absences. Coordinate equipment maintenance and repairs. Assist Landscape Manager with coordination of deliveries.
• Train Landscape Technicians in equipment use, maintenance and daily tasks. Assist Landscape Manager in leading day-to-day grounds keeping operations of multiple retail banking and main office facilities. Assess work completed by colleagues and external vendors against safety and performance standards and work with the Landscape Manager and other stakeholders to handle necessary corrective actions.
• Perform grounds keeping and building maintenance duties as required. Assist in mowing lawns either by hand or using a riding lawnmower when needed to expedite work orders or cover for colleagues on PTO. Recommend specific plants, trees, grass, or other landscape features dependent on local site conditions and established Citizens standards.
• Landscape by planting, trimming, and maintaining flower beds, grass, shrubs, bushes, and small trees. Shovel snow from walkways and apply anti-skid as needed; Clean parking lots, sidewalks, and all exterior areas while performing routine grounds keeping.
• Perform spring and fall cleanups to remove excess debris, leaves, and trim landscaping. Install new hardscaping, river rock, fencing, signage, and other furnishings as required. Pressure wash building exterior and refresh parking lot painting as needed. Clean gutters and roof drains of debris.
• Perform minor repairs and maintenance procedures on equipment utilized in grounds keeping. Ensure all tools, equipment, and vehicles are maintained and utilized in a safe manner consistent with established standards.
• Close out work orders upon completion via iPad or Computerized Maintenance Management System. Respond to emergency and non-emergency service requests and prioritize work order response. Communicate in a pleasant and professional manner with internal and external customers.

Qualifications, Education, Certifications and/or Other Professional Credentials

• 5 or more years of experience in commercial landscape maintenance

• 3 or more years of experience leading landscape crews

• Experience driving larger vehicles such as box trucks & pickup trucks with trailers

• Proven customer service experience and/or abilities

• Competent use of MS Office applications to include MS Excel, Word, Outlook, PowerPoint

• Ability to travel as required

• Demonstrated written and verbal communication skills (English)

• Ability to work under pressure with efficiency and accuracy

• Ability to plan and prioritize workload

• Ability to work outside in all types of weather to complete jobs safely

• Comfortable working at heights (ladders, roof top, etc)

• Proven track record to work independently and prioritize multiple tasks to assure successful timely completion of all

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Monday through Friday with some weekend and/or overtime

Pay Transparency 

The salary range for this position is $26.44 - $32.69 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. 

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.