Compliance senior manager

Work Location:

New York, New York, United States of America

Hours

40

Pay Details

$110,760 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line Of Business

Compliance

Job Description

Why Work with Us?

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization.

The US Compliance Senior Transformation Manager supports the overall coordination of US regulatory remediation including oversight over all workstreams and responsibility for related reporting. The Manager supports the head of US Compliance Transformation in leading the strategy and long-term enablement and capabilities planning for US Compliance by anticipating emerging issues and translating business and organizational challenges into sustainable strategies to continue to meet regulatory expectations and be appropriately aligned with industry practices of peer institutions. As part of this, the Manager focuses on tracking, monitoring, and challenging other Second Line of Defense teams in their work to meet deliverables commitments.

• Supports the Transformation program head in tracking and assessing both short-term tactical and longer-term strategic initiatives to continuously improve Compliance remediation, enablement and capabilities
• Leads and supports, in collaboration with the Head, US Compliance Transformation other Compliance leaders, opportunities to align strategic planning, enablement, and productivity initiatives across the Compliance ecosystem.
• Drives Compliance accountabilities for the Compliance remediations for both regulatory commitments and commitments arising from Compliance's program self-assessment.
• Leads fostering innovation and change ready culture within Compliance
• Will not directly manage a team but will support the management of a team of Compliance professionals
  
  

The above details are specific to the role which is outlined in the general job profile below. Please review the desired Skills and Experience section below in as you consider this opportunity.

Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances.

Job Profile Summary

The Senior Manager, Compliance Business Oversight manages and leads a team of Compliance professionals and is responsible to develop and maintain all aspects of Compliance programs for TD businesses/functions and legal entities as assigned.

Depth & Scope

• Provides people management leadership by hiring the appropriate and qualified talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees and leads a highly complex and diverse Compliance function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
• Maintains highly specialized expertise and in-depth knowledge to manage Compliance programs for multiple, significant complex businesses, functional areas and/or global business lines
• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
• Manages and oversees the overall discipline and strategy for the Compliance area while aligning to the enterprise best practices
• Position typically deals with senior/executive management
• Key contact for business management, regulators and external/internal auditors, dealing with a broad range of issues including non-routine information
• Focuses on longer-range planning for functional area (e.g. 12 months or greater)
• May manage and prioritize multiple projects at a given time
• Acts as highest point of team escalation for resolution and provides direction to resolve issues or escalate
  
  

Education & Experience

• Undergraduate degree or equivalent work experience
• 10+ years of experience
  
  

Desired Skills & Experience

• CRCM or equivalent a plus
• Strong skills in compliance regulations, strategies and risk management; possesses and demonstrates expertise in the advisory, policy, change management, project management and operations
• Highly skilled in using computer applications including MS Office, with a focus on PowerPoint
• Highest personal and professional integrity and standards to advance TD's vision and protect the brand
• Strategic thinker: has excellent judgment, achieves the right risk/reward balance
• Delivers on objectives, focuses on what matters and can work across silos to build effective working relationships
• Transparent communicator and respected TD representative, both internally and externally
• Clear, concise communicator with superior written communication skills
  
  

Customer Accountabilities

• Leads, coaches and manages a high performing team on delivery of Compliance programs
• Determines and decides policy and/or action based on internal and external industry developments for Compliance Programs
• Proactively reviews and advises the business of new and changed Compliance regulatory and/or policy changes
• Contributes to the development and implementation of Compliance programs related to all aspects of Compliance laws
• Works with executive team, senior business unit management/partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory compliance requirements
• Ensures team collaboration with partners on business problems/issues and provides fact-based analytical advice that aligns to strategy and addresses business regulatory requirements and issues
• Reviews and/or contributes on the development and presentation of analysis and insights back to executive leaders/business partners to drive strategic improvements and address regulatory requirements and issues
• Engages with business partners and business leaders to determine and implement Compliance strategies and directs the compliance culture
• Provides insight, guidance, and recommendation on Compliance subject matter, regulatory and industry issues and acts as a specialized resource to other departments based on subject matter expertise
• Provides explanation and/or resolution for business/Compliance management based findings
• Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
• Manages day to day operations of the department and participates in enterprise wide projects
• Advises on day-to-day Compliance matters affecting the business including, but not limited to, customer identification and due diligence, enhanced due diligence, training and compliance testing
• Delivers relevant subject matter expertise and Compliance advice to business management
• Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
  
  

Shareholder Accountabilities

• Actively assists in developing and overseeing implementation of business line policies and Compliance procedures, policies, and standards
• Works closely with leaders to develop and operationalize the business plan and deliver on Compliance programs across the enterprise
• Plans and executes on strategic activities, reviews and communicates results, and adjusts priorities accordingly
• Proactively identifies key business opportunities, researches and recommends enhancements/modifications, develops strategies to achieve recommendations and works closely with team to execute and implement
• Understands TDBG issues/parameters and guides others to protect the reputation and interest of TD by adhering to operating standards and processes related to Compliance
• Coordinates and supports team and business Compliance related activities as necessary
• Partners with the governance & assurance function to develop various training and awareness programs
• Provides oversight on enterprise wide annual risk assessment process as required
• Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Oversees that employees are building and enhancing their knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct
  
  

Employee/Team Accountabilities

• Responsible for management of the overall team providing both leadership and guidance
• Sets targets/objectives for the team, and delivers results
• Contributes to the development of business line and/or enterprise functional strategic priorities within their operational area or field of specialty
• Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered
• Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees
• Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
• Provides thought leadership and/or industry knowledge and participates in knowledge transfer within the team and business
• Manages employees in compliance with all human resources policies, procedures and guidelines
• Shares knowledge, information, skills, and subject matter expertise among the team and promotes the timely communication of issues and encourages good working relationships with other functions and teams
• Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
• Recruits for all hires to promote a highly diverse, qualified workforce to achieve business objectives
• Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
  
  

Physical Requirements

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional

International Travel – Never

Performing sedentary work – Continuous

Performing multiple tasks – Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds – Occasional

Sitting – Continuous

Standing – Occasional

Walking – Occasional

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Occasional

Lifting/Carrying (over 25 lbs.) – Never

Squatting – Occasional

Bending – Occasional

Kneeling – Never

Crawling – Never

Climbing – Never

Reaching overhead – Never

Reaching forward – Occasional

Pushing – Never

Pulling – Never

Twisting – Never

Concentrating for long periods of time – Continuous

Applying common sense to deal with problems involving standardized situations – Continuous

Reading, writing and comprehending instructions – Continuous

Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.