Business Affairs Manager

SALARY: $85,000 - $95,000

Placement within the range for this position is based on a number of factors, including but not limited to, years of experience, relevant qualifications, skills, local market and budgetary considerations.

LOCATION: New York (Hybrid) OR United States (Remote)

Who are we?

Influencer is a global creator marketing agency on a mission to shape the future of marketing by humanizing brands. By placing creators at the center, the agency delivers creator-first solutions across creative, media, and commerce that connect brands with audiences through insight-driven creator campaigns built to stop the scroll and drive measurable impact.

Founded in 2015 by YouTuber-turned-entrepreneur Caspar Lee and entrepreneur Ben Jeffries, Influencer is the world’s largest independent creator marketing agency - powered by a unique ecosystem of proprietary technology, platform partnerships, and longstanding talent relationships.

As an Official Global Marketing Partner of TikTok, YouTube, Pinterest, Snap, Meta, and Twitch, Influencer delivers bespoke, enterprise-level solutions powered by Waves, its AI-driven operating system. From concept to conversion, the agency blends human instinct with platform intelligence to drive measurable outcomes across the full funnel - from brand perception to performance and sales.

With 200+ team members speaking 30 languages across North America, Europe, and the Middle East, Influencer has delivered 6,000+ campaigns for leading brands including Spotify, SharkNinja, Google, Nike, Disney, and Coca-Cola.

Job title

Business Affairs Manager

Reporting of the role

This role reports to the Business Affairs Director

Overview of the job

We are looking for a Business Affairs Manager to join our North America team, as a pivotal driver of our global contracting infrastructure. Reporting to the Business Affairs Director, you will be the primary lead for creator contracts, ensuring engagements are efficient and compliant, You will be instrumental in the implementation, roll out, and training across our new CLM tool, ensuring we optimise its potential for redlining creator agreements,standardise workflows, and enable self-service for all teams. You will also interact with our proprietary platform, Waves, and the creator agreement workflow, ensuring a seamless bridge between legal compliance and campaign execution as the business scales.

3 best things about the job

• Make a real difference from day one - you will become the first point of contact for CLM queries and creator contract operations in a fast growing, globally recognized agency with an exciting NA growth story

• Variety and pace - no two days look the same; you will work across creator agreements, compliance, and systems improvement in a fast paced environment

• Architect of Efficiency - you won’t just follow processes; you’ll help build them. From creating playbooks to implementing new tech, and providing key training, you will help define how we scale and grow.

Measures of success - in the first few months, you will have:

• Audit our existing creator contracts to familiarise yourself with Influencer’s templates; making sure all templates are centrally stored and up to date.

• Build strong working relationships with Client Services, Sales, Commerce, Product, and Finance teams and become their first call for creator contract queries

• Helped build and launch the CLM to reduce average contract turnaround time and help remove bottlenecks in our creator engagement process.

• Work to verify imports of any creator contracts onto the CLM tool.

• Taken ownership of any compliance tracking in relation to contracting creators, with a clear picture of current obligations and any gaps

• Contributed a meaningful improvement to our Business Affairs processes by developing the first iteration of a Playbook for creator contracts.

• Liaise with the Product team to ensure templates on Waves are aligned and standardized.

Roles & responsibilities:

• Draft, review, and negotiate creator agreements, and other ad hoc commercial agreements with a focus on global consistency.

• Support contracting processes for creator engagements across the business.

• Flag commercial and legal risk to the Business Affairs Director in a clear and timely manner.

• Ensure agreements align with internal policies and applicable regulatory requirements (e.g., FTC, SAG-AFTRA, or platform-specific terms).

• Assist with US compliance requirements and lead communication with relevant third party partners; helping to maintain and strengthen those external relationships.

• Own, maintain, update and train staff across our CLM , Including standardising contract templates and workflows, specifically focusing on the automated redlining of creator facing documents.

• Build out a library of playbooks and SOPs to ensure the Business Affairs function is scalable, documented, and updated on our CLM.

• Where applicable, develop and deliver key trainings for internal teams.

• Be the voice of BA for workflows via Waves (Influencer’s proprietary platform).

• Support cross-functional teams with contract related queries and guidance.

• Drive improvements to contract management systems and workflows to increase speed and efficiency.

What you will need:

• 3-5 years' experience in Business Affairs, Legal Ops, Contracts, or a closely related function

• Background in agency, media, marketing, or production environments strongly preferred

• Working knowledge of a CLM tool

• Proven ability to draft and review commercial agreements independently and to a high standard

• A comfortable familiarity with AI tools and prompting. You don’t need to be a pro, but an interest in learning how to use them really well is beneficial

• Strong commercial judgement and meticulous attention to detail

• Highly organized with the ability to manage multiple deadlines in a fast-paced environment.

• Resilient self-starter who can operate with autonomy and good judgement

• Comfortable negotiating

• Legal qualification not required but welcomed; familiarity with creator economy and specific US (FTC) and UK/EU (ASA/GDPR) legislation is a plus

A few of our core benefits:

• Medical Benefits through Insperity

• Wellbeing support including EAP & Mental Health cover

• 401K with match opportunity

• 22 days of Paid Time Off (+ Federal Holidays which can be flexed to your needs)

For more information on our benefits, perks and what makes us unique, please visit our website here

At Influencer, we’re committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.