Office assistant

NY HELP Yes

Agency Labor, Department of

Title Office Assistant 2 - Albany (NY HELPS)

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 09

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $42641 to $52413 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 80 Broadway

Menands, NY

City Albany

State NY

Zip Code 12204

Duties Description Standard Duties: Administrative support for UI appeal office. Communication with hearing and appeal parties including processing of a decisions and answering phones. Responsible for prepping FedEx packages, filing, liaison with property office re: archiving. Supply Ordering.

Minimum Qualifications To apply, please copy and paste the following into your web browser: title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.NY HELPS Non-Competitive Minimum Qualifications:One year of clerical experience.It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at (copy and paste in browser) to register today, in three easy steps.Competitive Minimum Qualifications: A review of your state history is needed, if you meet any of the below Permanent Competitive qualifications. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information via email, a representative from our office will contact you via phone.If Civil Service Eligible list(s) exist, they will be canvassed. You may also apply if you are eligible for appointment by one of the following qualifications:Subsequent 55 B/C Qualifications:A subsequent 55b/c appointment may be considered if you have one year of permanent or contingent-permanent service in a Grade 7 or higher determined to be similar by Civil Service and have a current Civil Service 55b/c approval letter.Reassignment Qualifications: Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in an Office Assistant 2; if you have less than one year, you must be reachable on the current Office Assistant 2 eligible list for this location if one exists.70.1 Transfer Qualifications: One year of permanent or contingent-permanent as a Grade 7 or higher determined to be similar by Civil Service. Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at .Preferred Qualifications: Ability to initiate and maintain relationships across a diverse set of stakeholders. Customer service experience, Microsoft applications, clerical experience.

Additional Comments If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, [email protected] with no previous state service will begin at the starting rate of the salary range listed above.Telecommuting and hours will be discussed at the time of interview.We offer a comprehensive benefits package, including:- 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year- Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).- Choice of several affordable and competitive health insurance plans- Dental and vision insurance plans at no additional cost- Membership in the NYS Employee's Retirement System- NYS Deferred Compensation Investment Plan- Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)- Eligibility to apply for tuition reimbursement for qualifying employees and courses - Paid Parental Leave Our mission is to provide outstanding services to our customers-the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York's businesses. We empower and protect New York's workers. To learn more about our mission and the exciting work of the DOL, please visit: DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting (up to 40%) and alternative work schedules to eligible employees. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce. Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.

Some positions may require additional credentials or a background check to verify your identity.

Name Leo Trippen

Telephone 5184571020

Fax EFax: [email protected]

Email Address [email protected]

Address

Street 1220 Wahington Avenue

State Office Campus, Building 12, Room 561

City Albany

State NY

Zip Code 12226

Notes on Applying To apply, please copy and paste the following into your web browser: candidates must submit a written resume and cover letter which clearly demonstrates how they meet the minimum qualifications for the position. Unofficial transcripts and/or other documents will be required for certain positions as indicated in the minimum qualifications. These documents must be received by November 6th, 2025.Documents must be uploaded as unlocked and accessible attachments. If experiencing difficulties with the above link, please reach out to [email protected] from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.If you are a person with a disability and wish to request that a reasonable accommodation, be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Office of Diversity, Equity, Inclusion, and Access (ODEIA), Building 12, Albany, NY 12226 (Phone (518) 457-1984 and/or fax (518) 485-2575.