Senior Project Manager

Job Description

Job Description

OVERVIEW:

The Senior Project Manager is a senior individual contributor responsible for leading complex, cross-functional projects and supporting the integration of acquired organizations into the enterprise PMO framework. This role will assess and learn the project delivery processes, tools, governance models, financial controls, reporting cadence, and stakeholder workflows of both the acquired organization and CCS. The Senior Project Manager will help identify gaps, harmonize processes, embed acquired teams into standard PMO practices, and ensure integration efforts are executed with discipline, transparency, and minimal disruption to client delivery.

Custom Computer Specialists aligns with the Project Management Institute (PMI) and follows the Project Management Body of Knowledge (PMBOK) framework. Our delivery approach is grounded in the Project Management Life Cycle (PMLC), providing a structured yet adaptable framework that enables predictability, stakeholder engagement, financial discipline, and project success across varying client environments. Senior Project Managers are expected to hold PMP certification or demonstrate equivalent senior-level project management experience.

What you'll do:

• Lead full project lifecycle: initiation, planning, execution, monitoring & control, and closure for complex client-facing, internal, and acquisition integration projects.
• Support acquisition integration activities from a PMO and project delivery perspective, including assessment of current-state processes, tools, documentation standards, reporting practices, governance models, and financial controls.
• Partner with PMO leadership to compare acquired company delivery practices against the enterprise PMO framework and identify gaps, risks, redundancies, and opportunities for standardization.
• Develop integration roadmaps, transition plans, project plans, RAID logs, decision logs, and action trackers to support migration of acquired teams, projects, and reporting structures into the enterprise PMO model.
• Facilitate cross-functional integration workshops with stakeholders from both organizations, including project delivery, engineering, managed services, finance, sales, operations, and leadership.
• Assist in embedding acquired teams into standard project lifecycle practices, including kickoff, planning, risk management, change control, financial tracking, accruals, invoicing, status reporting, and project closeout.
• Serve as the primary point of contact for both internal and client stakeholders, while maintaining executive-level visibility into progress, dependencies, risks, and decisions.
• Maintain and report on project scope, schedule, budget, issues, risks, assumptions, dependencies, resource plans, and mitigation strategies.
• Assign and manage resources to ensure projects are delivered within contractual obligations, operational expectations, and profit targets.
• Track and manage resource utilization and project financials to ensure alignment with contractual obligations, billing milestones, accruals, margin targets, and delivery forecasts.
• Facilitate client and internal meetings, including kickoff, status, risk reviews, escalation sessions, integration working sessions, and close-out reviews.
• Develop and manage detailed project documentation, including project plans, change orders, status reports, dashboards, transition plans, and executive summaries.
• Ensure data accuracy and compliance across project management systems, reporting tools, time tracking, financial systems, and PMO dashboards.
• Drive timely issue escalation and resolution following project governance protocols, with clear documentation of ownership, decisions, and next steps.
• Ensure timely and accurate submission of monthly project accruals in coordination with the finance team. Track invoicing milestones and ensure timely billing in accordance with the SOW and project delivery schedule.
• Drive continuous improvement by identifying and implementing process changes, automation tools, resource models, templates, or governance enhancements that reduce delivery cycle time, improve reporting consistency, or increase profitability.
• Contribute to PMO maturity by improving standards, templates, processes, reporting cadence, project controls, lessons learned, and financial governance.
• Mentor or guide project managers, coordinators, and delivery stakeholders on PMO standards, project controls, communication practices, and client delivery expectations.
• Perform other job-related duties as assigned.

What you bring:

• Minimum 7-10 years of experience managing complex IT infrastructure and enterprise technology projects, including cloud services, network modernization, security initiatives, and system consolidations across diverse environments.
• Demonstrated experience leading complex cross-functional initiatives in matrixed organizations with multiple internal and external stakeholders.
• Prior experience supporting acquisitions, post-merger integration, PMO standardization, operational integration, business transformation, process harmonization, or enterprise change management strongly preferred.
• Proven ability to learn and compare differing business processes, delivery models, tools, reporting structures, and governance practices, then translate findings into actionable integration plans.
• Ability to influence senior stakeholders and cross-functional teams without direct reporting authority.
• Experience translating complex operational or technical environments into actionable project plans, governance routines, and executive-level reporting.
• Ability to mentor or guide project managers, coordinators, and delivery stakeholders on PMO standards and best practices.
• Strong financial acumen with experience managing project budgets, profitability, resource utilization, billing milestones, accruals, invoicing triggers, and contract budget burndown.
• Proficient in project scheduling, financial tracking, and collaboration tools.
• Excellent communication, facilitation, documentation, and presentation skills, with experience communicating to client stakeholders, internal leadership, and technical delivery teams.
• Experience in change management, stakeholder engagement, risk mitigation, issue escalation, and decision tracking, with a strong ability to align technical and operational teams toward shared objectives.
• Ability to operate independently, manage ambiguity, bring structure to undefined situations, and maintain momentum in complex or evolving business environments.
• PMP certification preferred or in progress.
• Bachelor’s degree preferred.