NYC | Floor Manager | Mexican Cantina

Job Description

Job Description

DESCRIPTION:

We are seeking a talented Floor Manager for a popular, elevated, full-service Mexican Cantina near MSG. The ideal candidate should have a solid background in management, exposure to high-volume operations ($5M+), and a passion for people. The Floor Manager will also oversee all activity in the FOH, including staff training, COG’s control, scheduling, inventory, and health/safety protocols. Must have open availability. Must be authorized to work in the US.

JOB. DUTIES:

• Customer interaction, guest experience, and overall customer service.
• Oversee, guide, and lead FOH staff including scheduling, development, and training.
• Food & beverage quality and safety.
• Ensure that each shift is run in a smooth manner as well as having the ability to handle any unexpected problems or emergencies that may arise.
• Conduct daily pre-shift meetings and staff meetings (including one-on-one meetings).
• Monitor and control the maintenance and sanitation of the restaurant facility and equipment to protect the business, comply with regulations and ensure quality service.
• Ability to be on your feet during the entire shift, interacting with guests, kitchen, bar, and table touching all areas.
• P&L management focusing on labor cost, controllable costs, and increasing revenue.
• Working with the management team to develop, create and implement new promotions, daily programs and marketing ideas to drive top-line sales.

REQUIREMENTS:

• 1-2+ years as a FOH Manager.
• Two years of progressive experience in high-volume restaurants/bars, or an equivalent combination of relevant education and/or experience.
• Natural ability to manage a high-volume operation.
• Prior experience in training, ordering, and managing budgets.
• Excellent communication skills.
• Health and safety code expertise.
• Must embrace a healthy work culture and stay calm under pressure; no room for ego.
• Must be authorized to work in the U.S.A.

BENEFITS:

• Base Salary $85-90k+
• Medical, Dental, Vision benefit options
• Room for growth
• Dining benefits across all locations
• PTO
• EOE - We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.