Systems Analyst

Summary

The Western District of New York seeks a mission-driven professional to serve as a full-time Systems Analyst within the Buffalo divisional office of the United States District Court Office of the Clerk. The ideal candidate possesses technical skills in addition to excellent interpersonal and analytical skills, strong work ethic, and resilience.

Learn more about this agency

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

• Performs professional work related to the functionality and administration of application for the court's Case Management/Electronic Case Files System (CM/ECF-NextGen), as well as other national and locally developed applications.
• Performs content updates as requested to various internal and external websites.
• Addresses support calls from the information technology (IT) help desk.
• Prepares written documentation for users and IT staff that is clear and effective.
• Provides support for user applications, such as Microsoft Windows, Microsoft Office (Office 365), Adobe Acrobat, and computer hardware and software to all court units.
• Assists in hardware/software installs, updates, and decommissioning.
• Provides IP phone and voicemail administration and support.
• Provides courtroom A/V support which includes video conferencing, and IP telephony systems.
• Carries a court-issued cell phone and is available to respond to customer issues.
• Trains users on local and national applications.
• Performs other related duties, as assigned.

Requirements

Conditions of employment

• Applicants must be U.S. citizens or lawful permanent residents seeking U.S. citizenship.
• Employees are required to use electronic funds transfer for payroll deposit.
• This is a high-sensitive position within the Judiciary. Employment will be considered provisional pending successful completion of an OPM background investigation and credit check and a favorable suitability determination. Investigative updates are required every five years.

Qualifications

Qualification Requirements
A minimum of two years of experience with troubleshooting, repairing, and installing IT hardware and software. Ability to travel as needed. Ability to lift and move equipment up to 50 pounds is required.



Preferred Qualifications/Court Preferred Skills

• An associate degree or higher from an accredited college or university in CS, MIS, or other relevant field of study.
• Knowledge of and skill in using current information technology applications.
• Knowledge of Drupal and SharePoint Administration.
• Knowledge of court operations and its national applications such as CM/ECF, CEO and JMS.
• Knowledge of operating systems Linux, Microsoft Windows Server and iOS.
• Knowledge of relational databases and SQL.
• Skill in training and/or instructing court personnel in relevant hardware and software programs.
• Ability to communicate technical information effectively (orally and in writing) to IT Staff and end users.
• Excellent organizational, verbal, and written communication skills. Many user interactions are with remote users with varying technological skills.
• Ability to work independently and/or with minimal supervision.
• Ability to exercise good judgment regarding proper business attire.
• Ability to comply with the Code of Conduct for Judiciary Employees and court confidentiality requirements.

Specialized Experience
Progressively responsible experience that involved Linux server and database administration, perl/Java programing and SQL query building.

Additional information

• Employees must adhere to a Code of Conduct.
• The Court provides reasonable accommodations to applicants with disabilities.
• Veterans' preference is not a factor used in Judicial Branch appointments.
• Positions with the U.S. Courts are excepted service appointments, which are "at will" and may be terminated with or without cause.
• This position requires the incumbent to work on-site at the Robert H. Jackson United States Courthouse in Buffalo, New York, but will serve as part of the district-wide IT team supporting all divisional offices of the court (Buffalo and Rochester). Work will be performed in an office setting. Travel to the Rochester divisional office and other locations may be required.
• Occasional emergency weekend and after-hours coverage may also be required.

The United States District Court for the Western District of New York is an Equal Opportunity Employer.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Click HERE to learn more about the Judiciary's benefits.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documents to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant professional, educational, and work experiences as it relates to fundamental competencies, identified in the Qualifications section above, required for this position.

Required Documents

• Cover Letter;
• Resume; and
• AO78 Application for Judicial Branch Federal Employment (found at

See 'How to Apply' for instructions.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Please submit a cover letter, resume, and AO78 Application for Judicial Branch Federal Employment (found at as a single PDF attachment by email to: [email protected] subject line "Systems Analyst, Reference No. 26-05." Save the documents as one PDF, using your firstname_lastname.


When the AO78 is filled out electronically and returned by email, the fillable form must first be resaved and submitted as a non-fillable PDF before submission, otherwise the form will appear blank. Applicants are not required to complete the AO78, page 5, Optional Background Information until the time of a conditional offer.

Agency contact information

Human Resources

Email

[email protected]

Address

US District Court, Western District of New York
2 Niagara Square
Buffalo, NY 14202
US

Next steps

Only candidates selected for an interview will be notified and must travel at their own expense.

Overview

Accepting applications

Open & closing dates

05/08/2026 to 05/31/2026

Salary

$74,855 - $121,713 per year

Commensurate with experience and qualifications.

Pay scale & grade

CL 28

Location

1 vacancy in the following location:

Buffalo, NY

Remote job

No

Telework eligible

No

Travel Required

Occasional travel - You may be expected to travel for this position.

Relocation expenses reimbursed

No

Appointment type

Permanent

Work schedule

Full-time

Service

Excepted

Promotion potential

None

Job family (Series)

• 2210 Information Technology Management

Supervisory status

No

Security clearance

Other

Drug test

No

Financial disclosure

No

Bargaining unit status

No

Announcement number

26-05

Control number

868616000