Senior Sales Advisor (Mandarin Speaker) - 5th Ave

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Senior Sales Advisor (Mandarin Speaker)

Delvaux| New York, New York

Reports to: Boutique Manager

Overview The objective of this role if to achieve individual sales objectives; developing and servicing the customer.

Primary responsibilities

• Welcome, advise and retain local and international customers at Delvaux
• Develop sales and achieve the goals set by the commercial director
• Verify and manage stocks status and replenish the corner to meet constantly customer needs
• Participate in the continuous improvement of quality of service and hospitality towards customers
• Acquire a large knowledge and understanding of our product lines in order to build a close relationship with clients and increase sales
• Represent the brand image by maintaining the highest standards of visual merchandising, housekeeping and Delvaux standards
• Provide feedback on sales, customer profiles, product performance to your manager

Qualifications

• At least 6 years of experience in retail luxury
• Excellent presentation and passion for the brand
• Excellent interpersonal, communication and computer skills are needed
• Fluent in English
• A passion for Client Experience and VIC development

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a maternity leave top-up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Hourly Range: $30-$32

Salary will be determined based on relevant skills and experience.