Customer Service Agent - Woodside, New York, United States

Job Description:

About Paragon Acura

Paragon Acura is a leading automotive dealership known for its professional and supportive work environment. We offer industry-leading products, comprehensive training, and growth opportunities to our employees.

Job Details

• Salary: From $16 to $20 an hour
• Job Type: Full Time
• Location: Woodside, NY 11377

Position Overview

We are seeking a Customer Service Agent who excels at communication and delivering excellent service via phone. If you have a positive attitude and enjoy connecting clients with solutions, this role is an ideal fit. You will assist clients with inquiries and schedule appointments to maintain their vehicles while supporting a smooth business flow.

Key Responsibilities

• Handle a high volume of inbound and moderate outbound phone calls with professionalism and a focus on customer satisfaction.
• Use digital platforms to organize and manage scheduling and customer information.
• Communicate and transfer information effectively across teams and departments.

What We Offer

• Medical, Dental, Vision insurance plans
• 401(k) retirement plan
• Ongoing company-wide training
• Career growth opportunities
• A supportive and enthusiastic work environment
• Competitive hourly pay based on experience

Join Paragon Acura to enjoy excellent training, competitive pay, and a rewarding career in the automotive industry. We are proud to be an Equal Opportunity Employer and maintain a drug-free workplace.

Job Requirements:

Qualifications

• Experience with phone communication or telemarketing, preferably in automotive, business development, or customer service (preferred but not required).
• Professional, enthusiastic, and friendly attitude when interacting with clients.
• Strong verbal and written communication skills, with the ability to engage with management and colleagues effectively.
• Organized and self-motivated with the ability to work independently and as part of a team in a fast-paced environment.
• Proficient computer and data entry skills; knowledge of Google Sheets or Microsoft Excel is preferred.

WHAT WE OFFER:

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!