Manager, Product Management - Small Business
Manager, Product Management – Small Business
At Mastercard, we have a compelling opportunity to scale a high-value Services business for our Commercial customers—extending the success of our Consumer model across Commercial & New Payment Flows (CNPF).
We are seeking a strategic and entrepreneurial Manager, Services to help drive this ambition in the Americas region. This role will lead the development and execution of the SME Services strategy, helping define and activate a strong go-to-market approach that unlocks new revenue streams, expands monetizable offerings, and strengthens performance discipline across CNPF. Partnering closely with Product, Sales, Delivery, and Mastercard account teams, this manager will support pipeline growth, deliver customer-centric solutions, and drive disciplined execution. Key ResponsibilitiesThe candidate will be responsible for supporting the Americas region (NAM, Canada, and LAC) to:
• Lead the development and execution of the SME Services strategy across the Americas, expanding existing offerings and identifying new monetizable opportunities aligned to CNPF priorities.
• Build and execute the go-to-market approach for SME Services, including segmentation, value proposition, packaging, pricing, and channel strategy to drive adoption and revenue growth.
• Partner cross-functionally with Product, Sales, Delivery, Studios, Analytics, and account teams to develop the SME services roadmap, pilot new solutions, and ensure strong post-sale execution and client outcomes.
• Strengthen portfolio performance by embedding governance, codifying best practices, sharing playbooks across regions, and building scaled tools, insights, and automation to improve efficiency and time-to-value.
• Build strong relationships with customers, fintechs, ecosystem partners, and internal stakeholders while representing SME Services through thought leadership, client engagement, and market-facing forums as appropriate. Qualifications
• Education: Bachelor’s degree required; advanced degree preferred.
• Experience: Proven experience in strategy, go-to-market execution, or launching scalable products/services with commercial impact across complex, multi-market environments.
• Demonstrated ability to manage initiatives and influence outcomes against ambitious growth targets.
• Industry/Technical: Strong understanding of the payments industry and Commercial New Payment Flows; ability to leverage payments technology and innovation to solve client problems; strong financial and business acumen.
• Leadership & Collaboration: Prior people management or team leadership experience preferred; strong consultative problem-solving skills; effective executive communication and stakeholder management; comfort operating in highly matrixed, cross-functional settings.
• Certifications: Relevant industry certifications preferred.
• Availability to be in the office 3 times per week.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay RangesPurchase, New York: $150,000 - $254,000 USD
Arlington, Virginia: $150,000 - $254,000 USD
Recommended Jobs
Medical Receptionist TRI Cardio Williamsville
: Salary: 17.09-25.63 USD Facility: Trinity Cardio Williamsville Shift: Shift 1 Status: Full Time FTE: 1.000000 Bargaining Unit: Trinity Medical Exempt from Overtime: Exempt: No Work Schedu…
Madison Ave. - Part Time Sales Associate
Who We Are At Rhone, we cultivate a work culture that is empowering and rooted in our core values. We are gritty, approaching challenges with resilience and determination. We are responsible, ho…
Director of UX Research, Dating Outcomes & Platform
Hinge is the dating app designed to be deleted In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a…
BDC - Customer Service
The right candidate for the BDC Customer Service position will excel working in a fast-paced environment, be able to provide friendly and professional customer service over the phone and be able to ef…
Sales Assistant
OVERVIEW OF THE COMPANY Fox TV Stations FOX Television Stations owns and operates 29 full power broadcast television stations in the U.S. These include stations located in 14 of the top 15 larg…
Construction Carpenter
About Adirondack Customs Adirondack Customs is the Adirondacks' premier builder of custom log homes and timber-frame structures. Our mission — Building a Better Life — drives everything we do: from…
Relationship Banker - South Manhattan NY Area *Bilingual Mandarin required
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our …
Private Wealth Management Associate
POSITION SUMMARY Wealth Management Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As senior…
Perioperative Registered Nurse - Cardiac EP - Per Diem
Position: Registered Nurse Department: Cardiac EP Lab Schedule: Per Diem ABOUT THE CARDIAC ELECTROPHYSIOLOGY (EP) LAB AT BOSTON MEDICAL CENTER: The Electrophysiology Registered Nurs…