Customer Service Representative
ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.
Job Description
We are currently seeking a Customer Service Representative who can become an integral member of the team.
DUTIES AND RESPONSIBILITIES:
- Routinely check for incoming jobs from email, incoming bin, and over the counter.
-Accurately codes customer tickets in accordance with company prescribed guidelines
-Addresses all client inquiries and concerns in a business-like and timely manner.
-Explain complexities and scheduling of each job before assigning jobs to operators.
-Contact clients with question on incoming jobs regarding specifications, deadlines, and budgets.
-Double check correctness of information given on incoming correspondence.
-Log jobs out after they are completed and shipped out.
-Ensure that front desk is clean and organized at all times.
-Possesses the ability to multi-task without losing focus.
-Provide front counter assistance to customers as needed.
-Responsible for answering incoming telephone calls.
-Maintains proper inventory of supplies.
-Provides back-up assistance to the production staff as needed.
-Responsible for other duties as assigned by Manager.
QUALIFICATIONS:
- Strong organizational skills and attention to detail
- Experience with enhancing service offerings
- Good knowledge of how to increase revenue
- Experience with Prepress and offset
- Solutions focused - ability to solve problems efficiently
- Ability to communicate effectively
- Excellent Customer Service skills and experience
- Proficiency with MSOffice
- Graphics Application skills and experience
Recommended Jobs
Key Private Bank Associate Relationship Manager
Key Private Bank Associate Relationship Manager Location Rochester, NY (Central Business District area) : Location: One Bausch & Lomb Place - Rochester, New York 14604 Job Summary Key Private Bank (KP…
Chiep People Officer
Summary: Catholic Charities Community Services, Archdiocese of New York, is seeking a genuine "people person" - a leader who thrives on human connection, leads with empathy, and inspires trust, to j…
Wealth Management Client Associate
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management i…
Banquet Server
Job Description Job Description Description: General Description: Individual will serve as the guest contact/liaison for the Center. The Banquet Server is responsible for proper table service…
Business Operations Coordinator
Job Details: The Business Operations Coordinator will assist the department in meeting goals related to the business operations including expediting Radiology accounts through the billing process. …
HVAC Mechanical Project Manager
Job Details: HVAC Mechanical Project Manager My client is a top notch international Building Automation, Mechanical Construction and Energy Management company. They are actively seeking Projec…
Staff Accountant
Full-time Description Drive your accounting career forward in the growing RV & Marine industry! Colton RV & Marine is looking for a motivated Staff Accountant to join our high-energy…
Personal Chef
This job opportunity is a full-time position primarily scheduled from Monday to Friday from 8am - 6pm. Spend your weekdays visiting 8-10 clients per week and doing their weekly shopping and meal prep…
Beauty Advisor
Sephora seeks a Part-Time Beauty Advisor in New York City to provide personalized beauty consultations and expert product recommendations. This role requires a passion for beauty, excellent communicat…
Accounts Receivable Specialist, Real Estate
COMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, …