adjunct Director of Collections

Excellent Benefits and Company Culture!

adjunct Director of Collections

At TEG Federal Credit Union, we pride ourselves on being more than just a financial institution; we are a caring team dedicated to each other and our community. We are seeking a motivated and detail-oriented adjunct Director of Collections to join our growing team in Poughkeepsie, NY.


As the adjunct Director of Collections, you will direct and coordinate all collection activities within the credit union, as well as supervise the collection department, and manage collection activity to meet the credit union’s goals and objectives.


If you have collections and management practice, excellent communication, critical thinking, and problem-solving expertise, we want to talk to you!


*this job offer can be a hybrid of on-site and remote work after approximately 6 months.



Schedule: Monday – Friday between 8am – 6pm.



What We’re Looking For (Qualifications):

» 3-5 years of practice in collections, preferably in a financial institution

» practice managing and leading a team, preferably in collections

»Must have in-depth knowledge of and capability to interpret regulations affecting collection activities

»Knowledge of consumer and real estate lending practices and procedures

»Strong verbal and written communication and interpersonal expertise

»Critical thinking; logical and analytical judgement

»Computer proficiency, including Microsoft Word, Excel, and preferably Jack Henry’s Episys and IBS CarmPro

» practice managing remote employees is desired

What You'll Get (Perks & Benefits):

»Work-life balance and supportive, team-oriented environment

»Comprehensive medical, dental, and vision insurance

» 401K with company match

»Defined benefit plan (Pension)

»Paid Time Off, and much more!

What You’ll Do As The adjunct Director of Collections (Responsibilities):

»Direct and monitor collection activities, ensuring delinquent accounts are controlled, payments are collected, and/or collateral is recovered

»Ensure all areas of the department function effectively, providing support to the Collections manager as well as the Collectors and Administrative staff

»Manage a portfolio of escalated or difficult collection cases

»Maintains oversight of total losses, VSI and debt protection insurance claims as well as credit disputes

»Make decisions on delinquent collateral secured loans, including when to repossess, when to authorize repairs, when to cover storage and impound expenses, setting auction floor prices, and approving final sale

»Maintain oversight of the foreclosure process including required notices and filing with DFS Foreclosure Database

»Hire and train department employees, evaluate and measure their performance, and provide trainings

»Maintain the Collection Department Manual and administer the collection system (CarmPro) and payment/recovery system (RePay)

»Additional responsibilities as assigned

Pay: $73,000 - $83,000 / year, located on practice



APPLY NOW for immediate consideration!


TEG Federal Credit Union is an Equal Opportunity Employer. Applications are considered on the basis of expertise, practice and qualifications without regard to race, age, creed, color, nationality, gender, sexual orientation, gender identity, marital status, military background, discapability or any other legally protected status. All employment related decisions are made in accord with this policy.