Community Health Worker

Founded as a settlement house in 1912, Trinity Alliance of the Capital Region, Inc., offers a wide variety of resources and support tailored to meet the unmet needs of children, individuals, and families in the community we represent. From parenting and reading classes to food pantries, anti-violence initiatives, housing assistance and much more, Trinity seeks to comprehensively strengthen our community in ways where it needs it, when it needs it and how it needs it. In short, we fill gaps. We listen. We learn. We care. We take action! Trinity Alliance values: Collaboration, Growth, Justice, & Compassion.

Our Mission

To strengthen and support our community by providing comprehensive, compassionate services in partnership with our neighbors.

Our Vision

Trinity Alliance of the Capital Region will be a responsive agent for change, growth and healing, a community hub that not only leads but listens.

Position Summary

The Community Health Worker (CHW) represents an integral part of our neighborhood-embedded community health work and public health pharmacy model. CHWs will establish trusting relationships with community members and their families while providing culturally competent, linguistically appropriate, trauma-informed support and encouragement. CHWs will help overcome challenges including but not limited to housing insecurity, food procurement, and obtaining benefits that affect health care access and health outcomes. Activities will include engagement, relationship building, system navigation, advocacy, health literacy instruction, and outreach. Community members will be identified through neighborhood outreach, community education events, networking within the health care system, and receiving referrals from collaterals.

Key Responsibilities:

• Incorporate best practices regarding confidentiality into all job duties and communications in accordance with HIPAA, Trinity policies and procedures and other applicable regulations.

• Conduct community, street-level outreach to engage and enroll eligible community members in services.
• Conduct comprehensive intakes consisting of social needs screenings that will drive service delivery.
• Facilitate enrolling and/or referring individuals into primary care, specialist care, and pharmacy supports.
• Enroll community members in health insurance plans that meet their coverage needs.
• Connect community members to appropriate wellness resources through referrals and follow up.
• Provide access to social care including, but not limited to, arranging for transportation, advocacy at social service agencies, procuring food, and support with filling out applications.
• Coordinate with public health pharmacy team to provide medication management, chronic disease state coaching, point of care testing, and other pharmacy-related services.
• Work cooperatively with other clinical/non-clinical personnel assigned to the same individual.
• Maintain timely and accurate documentation in relevant electronic and paper-based platforms.
• Perform any additional duties as assigned.

Qualifications and Preferred Skills:

• High school diploma or equivalent. Some years of higher education preferred, but not required
• At least 3 years of positive work history
• Strong computer skills.
• Experience working with electronic health records preferred.
• Familiarity with community based organizations and like providers of services and programs
• Excellent crisis intervention, case management, and advocacy skills.
• Valid driver's license, insurance and good driving record.
• Bilingual preferred

Salary $46,000

In addition to a competitive salary, you will enjoy a range of valuable benefits, including 14 paid holidays, health insurance starting at the beginning of your first full month of employment, and immediate accrual of sick leave. Personal time will also be available from your first day on the job.

We are deeply committed to you and all our employees. You will also have opportunities for professional training and advancement within our organization.