Route Service Representative

Job Description

Job Description

The Route Service Representative is responsible for daily deliveries and pickups along an assigned customer route, ensuring dependable service and strong customer support. At Dempsey Uniform & Linen Supply, routes are serviced during daytime hours, Monday through Friday, because we believe evenings and weekends should be dedicated to personal time, family, and work-life balance.

At Dempsey Uniform & Linen Supply, we provide businesses with high-quality uniforms, restaurant linens, and floor mats through affordable weekly rental programs that include scheduled pickup, professional cleaning, and reliable delivery service.

What You'll Do

• This full-time opportunity features a 4-day workweek from 6:00 AM to 4:30 PM, with weekends and holidays off . The position is based in Poughkeepsie.

  Starting pay begins at $25.00 per hour .

• Serve as the face of Dempsey Uniform & Linen Supply by building strong relationships with key customer decision-makers, maintaining high service standards, and proactively resolving customer concerns with professionalism and care.
• Operate a company vehicle along an established route to deliver and pick up rented products while supporting customers with additional product solutions that help improve their business operations.
• Combine exceptional customer service with consultative sales skills to grow your route organically and maximize your earning potential through upselling and cross-selling opportunities.
• Maintain accurate invoices and inventory records, conduct regular inventory audits, identify additional service opportunities, and assist with renewing customer service agreements to support long-term account growth.
• Perform all responsibilities safely, professionally, and in full compliance with company policies, driving laws, and vehicle safety regulations.

Benefits

• Weekly Pay. Earn $25.00 per hour
• Paid time off and holidays
• Health, dental, and vision insurance
• 401k with generous company match
• Company paid life and disability insurances
• Uniforms Provided
• Advancement opportunities

Qualifications

• You must be at least 22 years of age or older for vehicle insurance purposes
• A valid driver’s license that is in good standing with a clean record.
• Must meet pre-employment DOT physical requirements
• Physically capable of lifting up to 75 pounds and carrying products into and out of customers' location
• Customer service experience, problem solving abilities, and the ability to build rapport and trust with our clients
• A high standard of integrity and work ethic - you always do the right thing
• A friendly and professional can-do attitude
• Ability to meet our appearance and dress code policy

Successful Dempsey Employees

• Have a superior work ethic and show up each day
• Take pride in their work
• Have a stable work history, good attendance, and are punctual
• Many have prior experience working in a fast-paced environments which have included production, manufacturing, assembly, picking, catching, shipping, packing, warehouse, restaurant or retail positions
• Have the ability to meet the physical requirements of the position
• Are team players who act with honesty and integrity
• Uphold the company values

Dempsey Uniform is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with ADA requirements.

COMPANY DESCRIPTION

Since its founding in 1959, Dempsey Uniform & Linen Supply has become a leading uniform and linen supplier in the Mid-Atlantic by maintaining its family ownership and continuously investing in its people and plant to stay ahead of the competition. At Dempsey Uniform & Linen Supply, you'll find uniforms, linens and floor mats that can be rented at a low weekly cost that includes weekly pick-up, cleaning and delivery. Our offering includes uniform services, restaurant linen services, towel services, medical linen services and facility services.

Technology Leadership

Dempsey is an innovator in our industry because we have always invested in opportune technologies for our business. Dempsey’s state-of-the-art processing facility in Jessup, PA opened to both local and industry acclaim for it's technology. Dempsey is committed to leveraging technologies that control our customers' costs and enhance their service experience.

Financial Strength

Dempsey has grown rapidly, yet responsibly, over the past five years. Through five strategic acquisitions, a well-developed management team, and excellent banking relationships, Dempsey has welcomed hundreds of new customers and enhanced existing customer relationships.

Environmental Leadership

Dempsey Uniform & Linen Supply is committed to a sustainable future through environmental stewardship and conservation of the earth's natural resources. Dempsey has become a leader in both the textile rental industry and our local community in preserving our environment.

Continuity for Keeping Promises

The Dempsey Difference is about our commitment to keeping promises. A commitment that extends to every single one of our employees, many of whom have spent most of their careers with us. As a result, the same people that make our promises will be there to fulfill them.

It all makes for a really promising future. We hope you'll consider joining the Dempsey Family and continue our legacy of keeping promises.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.