Patient Accounts Operations Supervisor

Join as a Patient Accounts Operations Supervisor in the NYC metro area to lead hospital billing and third‑party collections with clear metrics, modern tools, and a concrete path to results.

This Patient Accounts Operations Supervisor role offers a mission‑driven, patient‑first setting with strong quality scores, optimized EHR workflows, real‑time dashboards, and automation that support accurate billing, faster cash, lower denials, and audit‑ready compliance.

Within Patient Accounting, the Patient Accounts Operations Supervisor will operate in a facility that is consistently recognized for high patient safety and quality performance, frequently awarded “U.S. News & World Report” high-performing ratings in multiple specialties and procedures, recognized by The Joint Commission and other accrediting bodies for clinical quality and safety standards, recipient of Healthgrades awards for clinical excellence in key service lines, supported by recent major capital expansion and modernization, including new inpatient towers, OR expansion, and ICU upgrades, and known for a high-growth, innovation-driven environment with strong leadership investment.

Reporting to a Patient Accounts Manager or Director of Revenue Cycle, the Supervisor will oversee daily billing and follow‑up across commercial, Medicare, and Medicaid payers; manage AR days, DNFB, cash acceleration, and denial overturn rates; drive policy/SOP updates; compile and present productivity and quality metrics; lead staff training with maintained competencies and job aids; prepare payer meeting materials and escalate complex reimbursement issues; reconcile vendor inventories and invoices; complete Medicare Credit Balance reports; review pre‑collections and coordinate bad‑debt placements; and ensure adherence to contracts and regulations (CMS, OIG, state rules, HIPAA). HBI revenue cycle certification (or completion upon hire) and at least one year of experience in patient accounts is required.

Located in the NYC metro area, the Patient Accounts Operations Supervisor will benefit from extensive public transit and commuter options, three major airports for quick travel, varied housing, renowned dining and arts, year‑round events, parks and waterfronts for outdoor activity, respected schools and universities, top‑tier healthcare access, and walkable, bike‑friendly communities.

Offering competitive compensation and a comprehensive benefits package—this opportunity enables a Patient Accounts Operations Supervisor to advance with clarity. Connect confidentially with a Clinical Management Consultants recruiter today to learn more and take the next step .