Restaurant Host
Location: Times Square, NYC Type: Full-Time / Part-Time Shift: Evenings, weekends, and holidays
The Role
We're hiring a Host for a high-volume, multi-level rooftop venue. You'll be the first and last impression for every guest — managing arrivals, reservations, and flow across the venue. This role suits someone polished, organized, and calm under pressure.
What You'll Do- Greet and welcome guests warmly upon arrival
- Manage reservations, waitlists, and walk-ins across multiple floors and sections
- Coordinate with floor managers and servers to balance seating and table turnover
- Answer phone inquiries and assist with reservation bookings
- Communicate wait times accurately and manage guest expectations
- Escort guests to tables and provide menus
- Maintain an organized, presentable host stand and entrance area
- Handle guest concerns or special requests, escalating to management as needed
- Support smooth guest flow between venue levels
- Prior hosting or guest services experience preferred
- Polished, professional presence with strong communication skills
- Comfortable using reservation/table management systems (Resy, OpenTable, SevenRooms)
- Able to stand and move for extended periods, including stairs across multiple floors
- Calm, organized, and guest-focused under pressure
- Available nights, weekends, and holidays
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