HHA Coordinator-Bilingual Spanish

Preferred is hiring an onsite Bilingual Spanish Speaking HHA Coordinator! We offer weekly pay between $25.00-$26.00 an hour!

Preferred Home Care of New York, a Help at Home Company, is part of the nation’s leading provider of in-home personal care services. Our mission is to help individuals live independently and with dignity in the comfort of their own homes. Across the Help at Home family, we support 66,000 clients each month with the dedication of 50,000 compassionate caregivers in 12 states.

At Preferred, we’re looking for people who genuinely care—those who listen, step up, and drive meaningful change. Every role plays a part in supporting the caregivers and clients who depend on us. If you lead with passion and integrity and are looking to grow with a mission-driven organization, we want to hear from you.

What You’ll Do

• - Maintaining ongoing communication with patients, families, and referral sources
• - Scheduling and managing home health aides (HHAs), ensuring service coverage and compliance
• - Monitoring satisfaction and responding to any complaints or concerns with urgency and care
• - Coordinating with multiple departments and external vendors to support seamless service delivery
• - Maintaining accurate schedules and documentation through HHA Exchange
• - Supporting team operations through proactive communication, reporting, and workflow management

What You’ll Bring

We’re looking for someone who is highly organized, service-oriented, and ready to thrive in a fast-paced, mission-driven environment.
Required Skills & Experience:

• - High school diploma required; some college preferred
• - Bilingual Spanish/English preferred
• - At least 1 year of experience in healthcare, home care, or a similar office coordination role
• - Strong computer skills, including Microsoft Office and HHA Exchange
• - Excellent verbal and written communication skills
• - Ability to work independently, prioritize tasks, and solve problems efficiently
• - Familiarity with Medicaid, Medicare, and home care industry regulations
• - Strong interpersonal skills and a commitment to providing exceptional customer service

Why Join Us?

• - Be part of a growing company with a strong mission and a heart for the community
• - Work alongside a collaborative, passionate team that values your contribution
• - Help make a direct impact on the lives of clients and their families every day

If you’re ready to join a team that’s redefining care in New York, apply today!

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.