Residence Coordinator

Reporting to the Director of Programs, the Coordinator for the oversight of the day-to-day operations of two or more residential programs serving people with developmental disabilities. The Coordinator is also responsible for providing leadership, vision, and direction in the following areas: client services; program development; fiscal management, regulatory compliance; physical plant management; and program staffing.

Primary Responsibilities and Essential Functions of Position:

Program Operations

• Participate and attend required meetings such as quarterly medical and clinical meetings and as needed, Day Program and Life Plan meetings.

• Ensure recommendations are occurring as prescribed.

• Along with the Residence Manager, ensure that programs meet and exceed all regulatory standards and that program staff follow all state and federal regulations, as well as HeartShare’s internal policies and procedures. Ensure that programs satisfactorily pass both internal HeartShare surveys and OPWDD surveys/audit and that no 45 or 60 day letters are issued.

Documentation and Fiscal

• Manage review of approvals the Human Rights Committee (HRC), ensure monthly check of client records to determine expiring approvals, submit completed packages and check for approvals from HRC as needed.

• In accordance with the agency’s policy, secure documents for submission including but not limited to Scripts, Informed Consent Forms, PPT sign offs etc.

• Along with the Program Manager, review Pcare daily to ensure that staff are documenting services as needed.

• Reconcile clients’ PA accounts bi-weekly and scan appropriate documents such as ledgers, receipts and bank statements to SharePoint monthly.

• As needed, complete bank withdrawals and ensure proper security and recording of funds.

• As needed, make requests from DOFM in accordance with the agency’s policy and process.

Quality Assurance

• As needed, receive SODs from the QA department and disseminate to PPT.

• Develop the POCA and submit to the Director of Programs (DOP) for approval and ensure submission of approvals to QA.

• Complete observations as appropriate, provide timely feedback and completion of the form for submission.

Staff Supervision and Development

• Hire, supervise and develop direct reports and staff.

• Participate in interview screenings, hiring events and job fairs.

• Approve staff evaluations by Assistant Coordinators based on the agency policies.

• High school diploma or GED required; Bachelor's degree from four year college or equivalent.

• Minimum 3 – 5 Five years supervisory experience in a residential program.

• Strong leadership, team-building, and communication skills.

• Expertise in person-centered care and knowledge of best practices for supporting individuals with IDD.

Benefits

What we offer once YOU join our growing family:

At Heartshare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:

• Rewarding Work in a team environment.

• Paid vacation, sick, personal days, and holidays.

• 403(B) retirement plans with employer contribution.

• Health, dental, vision and life insurance.

• Employee Assistance Program (EAP).

• Flexible spending account (Dependent Care, Medical, Parking, and Transit).

• Employee Appreciation Programs and Events.

• Tuition Assistance Program.

• Professional Development opportunities.

• Gympass Discount

• Verizon Wireless Discount.

• BJs Membership discount.

• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

Heartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to [email protected].

About Heartshare

Who WE ARE:

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

To learn more about Heartshare, please visit our website at or follow us on Twitter LinkedIn YouTube Instagram Facebook