Staff Data Scientist, Trust & Safety

Character.ai
New York, NY

About the Role:

Character.AI is building the future of open-ended interactions between people and intelligent agents. This requires rethinking design, user interfaces, and interactions from first principles.

We are seeking a talented and creative Data Scientist to join our team and play a pivotal role in shaping the user experience of our AI entertainment products. As a Data Scientist, you will collaborate closely with Product cross-functional teams to design innovative, user-centered solutions that delight and inspire our customers. The ideal candidate will have a deep understanding of safety metrics and online harms derived from user-centric data, a strong portfolio showcasing their craft, and a passion for pushing the boundaries of what's possible with AI.

What you’ll do:

We are seeking a highly skilled and experienced Data Scientist with a strong background in trust & safety in consumer products to help scale Character.AI into its next era. You will work to support our Safety team across a number of product areas, with a major focus on our two-side ecosystem of Creators and Users that together create the Characters and experiences that power the platform.

Qualifications:

  • Have 7+ years of experience at data science leadership at chat, social media, or UGC product companies

  • Have 2+ years of experience as a data scientist supporting the trust & safety function

  • Have a strong intuition for choosing the right questions to ask and quickly driving to key insights

  • Excel at turning findings into actionable next steps and working with engineering to execute

  • Enjoy leaning into high velocity experimentation

  • Are capable of standing up Character.AI 's data science efforts, including the tools and systems that you will need to work effectively as we scale

You will be a good fit if you have:

  • Ecosystems data science or B2C/C2C marketplace experience

About Character.AI

Character.AI empowers people to connect, learn and tell stories through interactive entertainment. Over 20 million people visit Character.AI every month, using our technology to supercharge their creativity and imagination. Our platform lets users engage with tens of millions of characters, enjoy unlimited conversations, and embark on infinite adventure s.


In just two years, we achieved unicorn status and were honored as Google Play's AI App of the Year—a testament to our innovative technology and visionary approach.


Join us and be a part of establishing this new entertainment paradigm while shaping the future of Consumer AI!

At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.

Posted 2025-11-25

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