Office assistant

New York State Civil Service
New York, NY

NY HELP Yes

Agency College of Optometry

Title Office Assistant 1

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 06

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $36232 to $40232 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Variable

Hours Per Week 40

Workday

From 12 AM

To 12 AM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County New York

Street Address 33 West 42nd Street New York, NY 10036

City New York

State NY

Zip Code 10036

Duties Description The University Eye Center (UEC) of the State University of New York College, is seeking an Office Assistant 1 (NY HELPS). This title is part of the New York Hiring for emergency Limited Placement Statewide Program (NY HELPS).Responsibilities/ Job Functions:Greets patients in a professional, courteous manner upon arrival to the service. Interacts with patients to serve their needs and provide assistance and information on the telephone or in person with regard to the services. Prepares all necessary forms that need to be processed for the patient (HIPAA, assignment of benefits, etc.) and have them scanned into the EMR in a timely manner. Effectively makes the necessary appointments and referrals for services upon exiting. Effectively works with the computer terminals data entry, retrieval, and processing of information in the NextGen and EHR systems, while processing UEC patients. The quality and volume of work must be acceptable and timely. Answers telephones in an appropriate, professional manner and schedules patients in the appropriate slots. Performs the following tasks in the clinic areas: verification of demographic information, print reports and reconcile information, obtain basic insurance information, conduct follow-up on no-show and cancelled appointments, contact the call center to complete insurance during registration, and enter copays/insurance cards.

Minimum Qualifications * Ability to work Evenings and weekends.* Ability to work Monday to Thursday 12pm to 8pm and Saturday 8:30pm to 4:30PM or Monday, Wednesday, Thursday, Friday 8:30am to 4:30pm, and Tuesday 10am to 6pm. * Ability to provide high-level customer service in a professional, service-oriented, respectful, and friendly manner.* Strong attention to detail

Some positions may require additional credentials or a background check to verify your identity.

Name Guerda Fils

Telephone

Fax

Email Address [email protected]

Address

Street 33 West 42nd Street

City New York

State NY

Zip Code 10036

Notes on Applying Please apply on the College's website:

Posted 2025-11-06

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