Box Office Auditor

The Shubert Organization is America’s oldest professional theatre company and the largest theatre owner on Broadway. Since the dawn of the 20th century, Shubert has operated hundreds of theatres and produced hundreds of plays and musicals both in New York City and throughout the United States. Shubert currently owns and operates 17 Broadway theatres, six off-Broadway venues, and the Forrest Theatre in Philadelphia.

Shubert delivers innovative ticketing solutions via its Telecharge, API distribution, and private-label technology, offering unparalleled distribution and marketing to the theatre industry and beyond. Its consumer-facing brands—Telecharge for retail ticket sales and Broadway Inbound for tour operators and the travel industry—sell millions of tickets each year.

JOB TITLE : Box Office Auditor

SALARY : $50,000 to $55,000, depending on experience and skills, plus overtime.

SCHEDULED HOURS : Schedule determined by department needs.

Base schedule is 5 days/35 hours per week, Wednesday to Sunday.

Department hours of operation are Monday through Saturday, 9:30am-5:30pm and Sunday 11am-6:00pm. Must be flexible regarding work schedule (holidays and overtime when required).

ESSENTIAL FUNCTIONS:

Job responsibilities/functions to include, but not to be limited to:

• Provide internal audit of box office activity - daily/weekly/monthly

• Complete box office on site monthly audits

• Complete monthly bank reconciliations

• Reconcile with STAR ticketing system and Accounting Department

• Audit event performance statements

• Communicate with internal departments (Accounting, Internal Audit, Client Payment Services, Finance, Facilities, Help Desk, etc.) as well as box offices including non-Shubert clients

• Perform general clerical duties and other duties as required

QUALIFICATIONS REQUIRED :

• Ability to work in a team-based environment requiring flexibility and prioritization of tasks

• PC knowledge (Excel and Word)

• Basic math, accounting, and logic skills

• Attention to details

• Effective communication skills (verbal and written) and time management skills

• Familiarity with box office operations and experience with a computerized ticketing system, STAR, preferred.

We offer a superior benefits package which includes Company paid premiums for medical and dental insurance for employees themselves (employees pay a portion of premiums for dependents), life insurance, short and long term disability insurance, commuter benefits, 401(k) savings plan with employer match, pension plan, PTO, theatre tickets, etc.

Qualified candidates are encouraged to submit a cover letter and resume to [email protected].

WE ARE AN EQUAL OPPORTUNITY EMPLOYER: It has been and will continue to be the policy of The Shubert Organization, its subsidiaries, and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, disability, genetic information, sex, gender, gender expression, sexual orientation, national origin, military or veteran status, or any other legally protected categories.


We believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability, for both our employees and our business.


We strongly encourage people of color, women, indigenous people, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people from marginalized communities, and individuals with disabilities to apply. As an Equal Opportunity Employer, we welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.

For our full statement and goals for EQUITY AND INCLUSION at The Shubert Organization, please visit

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