DINING SERVICES DIRECTOR - NYU - New York, NY

Job Description

Job Description

Location: Crave/Cafe 181

Salary: $90,000 - $95,000

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

Bring your leadership, creativity, and passion for hospitality to one of the most dynamic campus dining environments in the country. At NYU, Café 181 and Crave are vibrant, high-energy dining destinations serving a diverse and discerning student population. We’re seeking a Director of Dining Services who thrives in a fast-paced setting, values innovation, and is committed to delivering exceptional guest experiences.
As Director, you will serve as the driving force behind daily operations—leading a talented team, elevating culinary programs, and building strong client partnerships. This is a highly visible leadership role with the opportunity to shape the dining experience at a premier urban campus.

Key Responsibilities

Lead & Inspire: Manage, develop, and motivate a diverse team of associates, fostering a culture of excellence, accountability, and growth
Operational Excellence: Oversee day-to-day dining operations for Café 181 and Crave, ensuring seamless service and an elevated guest experience
Client Partnership: Build and maintain strong relationships with NYU stakeholders, becoming a trusted and strategic partner on campus
Culinary Collaboration: Partner with the Executive Chef and leadership team to design innovative menus and deliver high-quality, on-trend dining options
Financial Leadership: Own the account’s financial performance, including P&L management, budgeting, forecasting, and cost controls
Program Innovation: Execute and launch new culinary concepts and dining initiatives that reflect evolving student preferences and industry trends
Cross-Functional Engagement: Collaborate with campus departments and support teams to enhance the overall dining experience

Preferred Qualifications

Bachelor’s degree in Hospitality Management, Culinary Arts, or related field (preferred)
3–5+ years of progressive foodservice leadership experience, ideally in high-volume environments
Proven success managing high-volume production and catering operations
Strong financial acumen, including budget management and P&L oversight
A passion for innovation, team development, and delivering best-in-class service
Desire to grow your career within a top-tier foodservice organization

Why NYU Dining?

Dynamic Urban Campus: Be part of a globally recognized university in the heart of New York City
Innovation-Driven: Opportunity to shape modern dining concepts and student-centered programs
Growth & Development: Join a company known for investing in talent and advancing careers
Culture & Community: Lead in an inclusive, diverse environment that values creativity and collaboration

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Certain positions may require Florida Level 2 background screening. Details:

Req ID: 1542294

Chartwells HE

KRISTINA MCCARTHY

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