Dispatcher

Are you looking for your next forever home with a family friendly culture? We are seeking a Dispatcher for a service leader in Mineola! Join a fast-paced team where your logistical skills drive the day. We need a sharp problem-solver to handle real-time scheduling and technician coordination. If you have 1+ years of dispatch experience and are a critical thinker and problem solver with a passion for helping people, we want you. Thrive in a supportive culture where your impact is felt daily. Let's get to work—apply now!

salary: $62,000 - $70,000 per year
shift: First
work hours: 7:30 AM - 5 PM
education: No Degree Required

Responsibilities

• Technician Scheduling: Strategically schedule and dispatch HVAC technicians for service calls, maintenance, and emergencies.

• Operational Optimization: Monitor the daily schedule to minimize travel time and maximize the number of service calls completed.

• Technician Collaboration: Provide technicians with necessary job details, updates, and support while they are in the field.

• Real-Time Problem Solving: Adjust schedules on the fly to accommodate emergency calls or delays in the field.

• Logistical Record Keeping: Maintain accurate, real-time records of service call statuses and technician locations within the system.

• Administrative Support: Assist with closing out service tickets and ensuring all parts/labor are documented for billing.

Skills

• Multi-tasking
• HVAC Industry (1 year of experience is preferred)
• Service Dispatching
• Fleet Coordination
• Critical Thinking
• Detail Oriented

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.