Project Coordinator

Wonder Windows
Rochester, NY
Join an Award-Winning Team at WONDER Windows Showers & Baths!

WONDER, a leader in home improvement since 1962, is growing fast—and we want you to grow with us! Recognized as one of New York’s Best Companies to Work For and one of Rochester’s Top 100 Companies in 2025, we take pride in our strong reputation, commitment to excellence, and a culture that fosters career success.

We are seeking a detail-oriented and proactive Project Coordinator to manage projects from the moment they are sold through the handoff to our production department. This role is the key bridge between Sales, Administration, and Production responsible for ensuring that contracts are clean, project details are verified, and customers are set up for a smooth installation experience.

You will be the point person for ensuring every sold job is ready for production: accurate paperwork, clear communication, and no loose ends.

Duties & Responsibilities:
  • Review and vet contracts for completeness, accuracy, and compliance with company policies
  • Confirm product details, installation requirements, and customer specifications
  • Communicate with homeowners to verify details, timelines, and expectations
  • Coordinate with Sales, Measuring, and Production teams to ensure proper handoff
  • Maintain detailed project records in CRM and track status updates
  • Identify missing information or inconsistencies and resolve them quickly
  • Monitor key milestones between sale and production readiness
  • Support internal scheduling and capacity planning efforts
  • Provide feedback to improve sales-to-production processes
Qualifications:
  • 2+ years of experience in project coordination, operations, or construction administration (home improvement industry preferred)
  • Strong organizational and communication skills
  • Ability to manage multiple projects and meet deadlines
  • Proficient with CRM or ERP systems (Salesforce/ImproveIt360 experience a plus)
  • Detail-oriented with a commitment to accuracy
  • Problem-solver with a sense of ownership and accountability
Compensation:
  • $65,000-$75,000 per year based on experience
Benefits:
  • 401(k) with company match
  • Employee assistance program
  • Employee discount
  • Health, dental and vision insurance
  • Life Insurance
  • Opportunities for advancement
  • Paid time off
  • Tools provided
Posted 2025-10-25

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