Practice Technology Operations Coordinator

LaBella Associates
Rochester, NY

The Practice Technology Operations Coordinator supports the daily operations, organization, and execution of initiatives across the Practice Technology team. This role helps bring structure, follow-through, and coordination to departmental priorities while assisting leadership with operational needs and strategic efforts.


Working under the direction of the Practice Technology Leader, this position supports a blend of team operations, initiative coordination, program administration, asset oversight, training support, vendor coordination, standards support, communications, and special projects. The role is intended to improve execution capacity, maintain momentum on key efforts, and help scale an evolving enterprise function.


This position is ideal for a highly organized, dependable, adaptable professional who enjoys solving problems, managing details, and helping teams move work forward.

Duties:

Department Operations & Team Support:

• Support the day-to-day operations of the Practice Technology department.
• Help organize team priorities, calendars, recurring activities, and internal workflows.
• Prepare meeting agendas, capture notes, track action items, and support follow-up.
• Maintain organized records, shared resources, and departmental documentation.
• Assist leadership with operational coordination and administrative needs.


Initiative & Project Coordination:


• Assist with tracking active initiatives, strategic priorities, and departmental projects.
• Help maintain schedules, task lists, milestone dates, and status updates.
• Coordinate with internal stakeholders to keep initiatives progressing.
• Support coordination across Practice Technology, GIS, survey, BIM, IT, and project teams.
• Help identify blockers, dependencies, and items needing escalation.
• Support implementation efforts from planning through rollout.

Program Administration & Asset Coordination:

• Support administration of internal technology programs and operational processes.

• Assist with tracking software, subscriptions, equipment, licenses, renewals, and related records.

• Help coordinate purchasing requests, vendor follow-up, and inventory management.

• Support operational components of specialized programs such as reality capture, drones, scanning, and emerging technology tools.

• Help coordinate equipment scheduling, availability, and allocation across teams and offices.

• Assist with tracking certifications, credentials, training records, and renewal requirements for specialized programs.

• Assist with utilization, cost, and activity tracking to support planning and decision-making.

• Maintain accurate documentation for assets, processes, compliance needs, audits, insurance records, and client requirements.

Training, Standards & Communications Support:

• Help coordinate training initiatives, rollout schedules, and communications.

• Support organization of standards, templates, guides, and internal resources.

• Assist with user communications related to tools, updates, and available support resources.

• Help improve visibility and accessibility of Practice Technology services and materials.

Special Projects & Continuous Improvement:

• Support special assignments and strategic initiatives as directed.

• Assist with pilots, AI initiatives, research, process improvement efforts, and technology rollouts.

• Recommend process improvements that enhance efficiency, consistency, and user experience.

• Take ownership of defined tasks and drive them to completion under leadership guidance.

Requirements

Core Experience:

  • 3–7 years in operations, project coordination, or similar role
  • Experience supporting cross-functional teams or multi-team initiatives
  • AEC / engineering / architecture environment preferred
  • Experience working with technical teams (BIM, GIS, IT, etc.) is a plus

Project & Operations Skills:

  • Strong organization and task tracking across multiple efforts
  • Experience supporting schedules, action items, and status tracking
  • Ability to identify blockers and help drive work forward
  • Comfortable bringing structure to loosely defined processes

Execution Mindset (Critical):

  • Detail-oriented with strong follow-through
  • Proactive and self-directed
  • Able to operate in a fast-moving, evolving environment
  • Focused on getting work across the finish line, not just tracking it

Salary Range: $75,000 - $85,000

The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.”

Benefits

Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below.

  • Flexible Work Schedule
  • Health/Dental Insurance
  • 401k Plan with Employer Match
  • Paid Parental Leave
  • Short & Long Term Disability
  • Profit Sharing
  • Paid Time Off
  • Leadership Development Program
  • Fitness Reimbursement
  • Tuition Reimbursement
  • Referral Bonus Program
  • Wellness Program
  • Team Building Events
  • Community Service Events

LaBella is committed to facilitating a culture where diversity, equity, and inclusion are respected, valued, and celebrated by implementing thoughtful, practical, and innovative strategies that support our employees and serve the communities in which we reside. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.

LaBella Associates does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. LaBella Associates will not be responsible for any fees arising from the use of resume submitted by recruiting professionals or agencies that do not have a current placement fee agreement with LaBella Associates. All initial communication with recruiting professionals or agencies must go through human resources.

Posted 2026-05-07

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