Mail Room Clerk

Job Description

Job Description

Position Summary

The Mail Room Clerk is responsible for receiving, logging, sorting, and distributing incoming mail and packages. This role ensures accurate tracking and timely delivery while maintaining a high level of organization and customer service. The position involves regular interaction with vendors and company associates in a fast-paced environment.

Work Schedule

Monday – Friday, 8:00 AM – 5:00 PM (60-minute lunch)

Key Responsibilities

Primary Duties

•Receive and log incoming packages from carriers such as UPS, USPS, FedEx, DHL, and others

•Accurately record package details and route items to the appropriate recipient or department

•Notify recipients via email when packages are ready for pickup

•Label packages with recipient name and date, and organize them on designated mail center shelves

•Maintain accurate records and tracking of all incoming deliveries

Secondary Duties

•Assist with mail sorting and distribution

•Provide support to associates and guests requiring assistance in the mail center

•Help maintain efficient daily operations and workflow

•Ensure the mail center remains clean, organized, and safe

•Provide support to company personnel as requested/required

Qualifications

•High school diploma or equivalent required

•Previous experience in mailroom, shipping/receiving, or logistics preferred

Key Competencies

•Strong computer skills

•Familiarity with third-party ticketing or tracking systems

•Attention to detail and accuracy in record keeping

•Knowledge of postage meter operation (or willingness to learn)

•Strong organizational skills

•Excellent customer service and communication abilities

•Ability to multitask in a fast-paced environment

Physical Requirements

•Ability to lift up to 50 pounds

•Frequent standing, walking, bending, and pushing heavy carts

•Ability to remain on feet for the majority of the shift

Company Description

Founded in Detroit in 2004, Caracal Products & Services serves numerous Fortune 500 companies, federal
government agencies and large educational institutions through long term, program-based contracts.
We have particularly deep relationships in the healthcare, insurance, and financial services industries.

As a 100% minority-owned and a qualified Tier 1 and Tier 2 diversity spending supplier, clients stay with
Caracal — many for more than a decade — because of our exceptional performance as a business
partner

Company Description

Founded in Detroit in 2004, Caracal Products & Services serves numerous Fortune 500 companies, federal \r\ngovernment agencies and large educational institutions through long term, program-based contracts. \r\nWe have particularly deep relationships in the healthcare, insurance, and financial services industries.\r\n \r\nAs a 100% minority-owned and a qualified Tier 1 and Tier 2 diversity spending supplier, clients stay with \r\nCaracal — many for more than a decade — because of our exceptional performance as a business \r\npartner