Accounts Receivable Revenue Specialist

Job Description

Job Description

Position Summary

The Accounts Receivables Revenue Specialist is responsible for ensuring the accuracy, completeness, and timeliness of customer invoices by conducting detailed audits of freight shipments before invoices are released. This position reviews shipment documentation, verifies customer-specific billing requirements, confirms applicable freight and accessorial charges, and works closely with all internal and external team to resolve discrepancies.

Essential Duties and Responsibilities

• Audit daily shipments prior to invoice generation to ensure all billing information is accurate and complete.
• Review Bills of Lading (BOLs), Proofs of Delivery (PODs), rate confirmations, dispatch notes, customer contracts, and other supporting documentation.
• Verify freight charges based on customer rate agreements, tariffs, contract pricing, and negotiated rates.
• Identify, validate, and apply all applicable accessorial charges to shipments prior to invoicing. Partner with outside carrier teams to ensure applicable accessorial charges are valid and applied properly.
• Ensure customer-specific billing requirements and documentation standards are met prior to invoicing.
• Investigate and resolve billing discrepancies by collaborating with internal teams such as: Operations, Dispatch, Customer Service, etc.
• Research missing documentation and obtain required approvals before invoice release.
• Assist with customer billing inquiries related to shipment charges and invoice accuracy.
• Recommend process improvements to increase billing accuracy, efficiency, and revenue recovery.
• Perform any other duties as assigned.

Requirements

• Minimum Education: 2-year degree
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills (written or orally) and the ability to work collaboratively across departments.
• Previous transportation experience is preferred, but not necessary.
• Proficiency in Microsoft Office

Knowledge, Skills, and Abilities

• Exceptional attention to detail and commitment to billing accuracy.
• Thorough understanding of freight billing processes and accessorial charges.
• Ability to interpret complex customer pricing agreements and billing instructions.
• Strong investigative and analytical skills with the ability to identify discrepancies and resolve issues efficiently.
• Continuous improvement mindset focused on increasing operational efficiency and reducing billing errors.

Key Performance Expectations

Success in this role will be measured by:

• High invoice accuracy with minimal billing corrections.
• Timely release of customer invoices and any invoice corrections.
• Identification and recovery of missed revenue opportunities.
• Compliance with customer billing requirements.
• Reduction in billing disputes and invoice rejections.
• Strong collaboration with internal teams to resolve billing issues promptly.

Physical Requirements

• Ability to remain seated and work at a computer for extended periods.
• Occasional lifting of office materials up to 15 pounds.

EEO Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Company Description

Inland Transport Services, Inc. is a full service, fully staffed public warehouse and trucking company. All drivers and staff are TSA certified.

Inland Transport is a division of C&M Forwarding Company (headquarters located in Rochester, NY). C&M is a leader in the transportation industry, offering a diverse portfolio of services to a wide variety of clients, large and small.

Company Description

Inland Transport Services, Inc. is a full service, fully staffed public warehouse and trucking company. All drivers and staff are TSA certified.\n\nInland Transport is a division of C&M Forwarding Company (headquarters located in Rochester, NY). C&M is a leader in the transportation industry, offering a diverse portfolio of services to a wide variety of clients, large and small.