Implementation & Solutions Architect

Kroll's Private Capital Markets platform is transforming private asset valuation and portfolio workflows for alternative asset managers. As we scale our platform and client base, we are seeking an Implementation & Solutions Architect to lead technical onboarding and solution design for both external software clients and internal valuation teams (PV).

Day-to-day responsibilities:

Client Onboarding & Implementation

• Lead onboarding of new clients and PV users, configuring workflows, training users, and ensuring data quality
• Map client data to platform schemas and coordinate bulk uploads using standard PCM uploaders
• Serve as technical resource for nuanced deal structures (PIKs, tranches, step-ups, prepayments)
• Manage project timelines and stakeholders from kickoff to go-live
• API & Integration Support
• Serve as the face of PCM's API for clients and PV users
• Assist with integration design and technical troubleshooting
• Coordinate with engineering on documentation and support for API releases

Pre-Sales Technical Support

• Tailor and configure demo environments to reflect prospect use cases
• Join commercial team in demos to explain advanced modeling and data ingestion features
• Gather implementation requirements during pre-sales for handoff to delivery teams
• Voice of Customer & Feedback Loop
• Document client requirements and pain points to inform product roadmap
• Act as liaison between clients/PV and product/engineering teams
• Qualifications:

Essential traits:

• 2-3 days on-site a week required
• 5+ years in a client-facing technical or implementation role within fintech, SaaS, or private markets
• Knowledge of credit/loan products and fund structures strongly preferred
• Proficient in data mapping, structured uploads, and working with REST APIs
• Excellent communicator and project manager; PMP or agile experience a plus

About Kroll

Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.

We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.

In order to be considered for a position, you must formally apply via careers.kroll.com

The current salary range for this position is $150,000 to $200,000

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