FIT NYC Talent Acquisition & Employee Experience Manager
- Design and execute talent acquisition recruitment strategies to attract and retain high-performing full-time faculty, adjunct faculty, staff, administrators, and contingent positions.
- Ensure compliance with all federal, state and local employment laws and provisions of the FITUCE Collective Bargaining Agreement.
- Manage and evaluate recruiting, sourcing, and hiring activities; oversee the requisition lifecycle process; develop workflows that enhance the customer experience; develop and implement strategies to increase quality of hires while decreasing hire times; manage daily transaction volume and workloads related to the hiring process.
- Oversee LinkedIn Recruiter administration and other social media and advertising platforms for recruitment of talent.
- Responsible for Interview Exchange (Hirezon) applicant tracking system for recruiting, search process, hiring, verification of credentials, and background checks.
- Collaborate with senior administration on negotiation of offers with candidates.
- Responsible for continuous process improvement of processes, systems, communication, and training materials.
- Provide excellent customer service, including training, coaching, and proactive communication to all stakeholders throughout the process.
- Establish and maintain strong relationships and educate hiring managers on hiring trends, metrics, interviewing techniques, and onboarding best practices.
- Responsible for ensuring a positive candidate experience virtually and on-campus.
- Responsible for Quinto Job Description system. Ensure accuracy, standardized review cycles, Work with hiring managers to create and update job descriptions and ensure compliance with job classification codes.
- Create and oversee maintenance of Talent Dashboard. Track and report staffing, retention, attrition, and other data related to Talent Acquisition and Development.
- Use data to affect continuous improvement in the end-to-end hiring process and retention of new hires.
- Supervise the Talent Acquisition Coordinator who assists in ensuring an efficient, effective search and hiring process.
- Develop the Talent Coordinator by fostering an environment of team engagement in problem-solving and continual improvement.
- Clearly communicate strategy, recommendations, and results to internal leadership.
- Collaborate on development and execution of engagement and recognition efforts.
- Collaborate and support all HR team members in the delivery of excellent HR services.
- Coach and provide project leadership and advice on complex projects.
- Develop, implement, and coordinate ongoing monthly orientation and 30-60-90 day follow-up program for new hires.
- Develop and deliver training related to Talent Management processes and systems and other HR-related topics as needed.
- Bachelor's Degree in Human Resources, Business Administration, Higher Education Administration, or other related field.
- 5 to 8+years of recruitment, talent acquisition, HR operations experience, with at least 2-3 years in a management or supervisory capacity.
- Proficiency in managing Applicant Tracking Systems, HRIS Systems, HR data analytics, and Web Content Management Systems.
- Master's degree preferred.
- Experience in higher education recruitment, academic searches, or a unionized environment strongly preferred.
- Experience with Ellucian Banner.
- Demonstrated intermediate to advanced software and technology skills.
- Demonstrated knowledge of full-cycle talent acquisition, recruitment marketing, candidate engagement, and onboarding best practices.
- Knowledge of federal, state, and local employment laws and regulations governing recruitment and hiring.
- Knowledge of human resources systems, applicant tracking systems (ATS), and recruitment technologies.
- Strong understanding of workforce planning, talent management, and employee experience principles.
- Excellent verbal, written, presentation, and interpersonal communication skills, with the ability to build effective relationships across all levels of an organization.
- Strong consultative and customer service skills with the ability to partner effectively with hiring managers and provide an exceptional candidate experience.
- Excellent organizational and project management skills with the ability to manage multiple searches, competing priorities, and deadlines simultaneously.
- Strong analytical and problem-solving skills with the ability to interpret recruitment metrics, identify trends, and recommend process improvements.
- Ability to use data and reporting tools to evaluate recruitment effectiveness and support strategic decision-making.
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
- Ability to lead projects, influence stakeholders, and drive continuous improvement initiatives.
- Ability to develop and deliver training and guidance on recruitment processes, interviewing best practices, and talent acquisition systems.
- Proficiency with Microsoft Office Suite, Google Workspace, applicant tracking systems, HR information systems, LinkedIn Recruiter, and the ability to quickly learn new technologies.
- Ability to work independently while collaborating effectively in a fast-paced, customer-focused environment.
- Demonstrated commitment to providing an inclusive, equitable, and positive experience for candidates, hiring managers, and employees throughout the recruitment lifecycle.
- Retirement Plans
- Health Care Plan and Dental Plan
- Employee Assistance Program
- Flexible Spending Account
- Commuter Benefit Plan
- FIT Tuition Exemption Program
- Paid Time Off (Vacation, Personal, Sick and Holidays)
- 4-day Summer Workweek
- Qualifying Employer for the Public Service Loan Forgiveness (PSLF) Program
- Resume
- Cover letter
- Unofficial Transcript
- A list of three references with telephone numbers and email addresses
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