Substitute In Room Dining Server
- Responsible to answer the phone within three rings.
- Take orders for guests.
- Must follow prepared scenario to encourage upselling.
- Give the approximate time of delivery for the order.
- Prepare payment of checks.
- Knowledge of food menu and wine list.
- Know and adhere to all liability laws.
- Printing of reports at the end of the shift and banking out.
- Attend all designated staff meetings and training sessions.
- None
- Respond to any reasonable task as assigned by supervisor or manager.
- Complete other duties assigned.
- Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil, photo-copying machine
- Walk-in refrigerator, Room Service tables, hot box
- Interior of hotel, in the restaurant, kitchen and guestroom. Exposure to extreme temperatures.
- Exposure to Food and Beverage hazardous cleaning chemicals.
- Exposure to food items and beverages.
- High school diploma or equivalent.
- Two years restaurant experience.
- Good food and service knowledge.
- Pleasant personality.
- Excellent communication skills.
- Ability to read, write and speak clearly and accurately in English.
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