Digital Marketing Manager, Experiences

About Elevate

Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting, sales strategy, data-driven insights, and talent optimization, Elevate gives its clients a competitive edge in the fight for people’s precious time and attention. Established in 2018, Elevate set out to help sports teams and leagues spark innovation and drive performance. In the years since, the world of sports has transformed, today standing at the convergence of media, entertainment, and consumer brands, with Elevate supporting some of the world’s most ambitious businesses across these sectors. Elevate’s proprietary technology, data sources, and software products combined with our thoughtful insights, and people-centric approach give clients a 360-degree view of their customers, underpinning intelligent decision-making on marketing spend, growth strategy, and more.

Our team of 400+ employees spans the globe with in 20 locations worldwide. We value recruiting diverse individuals to our team to bring new perspectives to our company and look forward to learning more about you in the recruitment process. To learn more and see what we’ve been up to, follow Elevate on X, LinkedIn, and Instagram.

Position Overview

This role sits on the Experiences team and will be responsible for both strategy and execution of our email marketing program, with additional support across SMS and social. You’ll work closely with our CRM and design teams to build targeted, automated campaigns that convert first-time buyers into repeat customers.

Email will account for roughly 70% of your focus, and this role requires someone who can build workflows, segmentation, and automation hands-on, not just manage from the sidelines. This position is also partially client-facing, supporting guest communications tied directly to live events and VIP experiences.

Responsibilities

• Own the end-to-end email marketing program, from strategy through execution
• Build and manage workflows, automation, and segmentation within HubSpot
• Develop targeted campaigns focused on improving key email metrics (open rate, CTR, conversion)
• Support the Experiences team with guest-facing communications, including:

Know-before-you-go emails

Pre-event logistics and experience updates

Post-event surveys and feedback collection

• Drive repeat purchases and customer retention through lifecycle marketing
• Write compelling, on-brand email copy tailored to premium VIP audiences
• Partner with the design team to concept and execute high-quality creative assets
• A/B test subject lines, messaging, layouts, and CTAs to optimize performance
• Collaborate with the CRM team to tailor audiences and improve personalization
• Support SMS and social campaigns as part of an integrated digital strategy
• Produce monthly performance reports with insights, trends, and recommendations

Experience

• 3-5 years of digital marketing experience, with a strong emphasis on email/lifecycle marketing
• Proven experience building workflows, automation, and segmentation (not just using existing ones)
• Hands-on experience with HubSpot (strongly preferred)
• Strong copywriting skills with an eye for conversion and brand voice
• Analytical mindset with experience reporting on performance and optimizing campaigns
• Creative, customer-focused thinker who understands how to market premium experiences
• Comfortable working cross-functionally with CRM, design, and experiences teams
• Confident communicator who can support guest- and client-facing initiatives when needed

Benefit Details

• Full Time – Exempt
• Annual Salary Target: $80,000
• Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance + FSA, HSA, and more
• 401k Employer Match after meeting eligibility requirements
• 14 Paid Holidays
• Unlimited PTO
• Paid Parental Leave

We are ideally seeking candidates in one of our office locations in New York, Charlotte or Nashville to work out of the office on a hybrid basis.

Compensation target is in good faith what we believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted compensation, and the compensation may be modified in the future. An employee’s pay will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at [email protected]

We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.