Account manager
Job Description
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at What's it like to work at Agilent in Sales? Watch the video? Agilent Technologies is seeking a Global Strategic Account Manager to accelerate the sales growth of Agilent's Global Strategic Customer Program. The successful candidate will join Agilent's Strategic Customer Program as an integral member of the team as we continue to position the program to scale and grow. They will work in a highly cross-functional environment to accelerate the sales growth of specific key accounts. This customer interfacing role will help establish Agilent as the preferred laboratory partner and building close relationships with external thought-leaders and executives in key accounts. The successful candidate will be expected to build value across Agilent including all groups and divisions. Primary responsibilities include:- Develop and execute on an overall ?One Agilent? strategy to drive total Agilent growth and introduce/develop Agilent's broader enterprise solutions to our strategic customers
- Strive to partner with local sales teams to improve organizational competency and effectiveness
- Develop and execute on account-specific sales strategies and tactics as the customers' partner of choice
- Initiates innovative business development/ major and/or emerging account strategy concepts
- Leads the development of high impact and/ or long-range strategic projects and initiatives to achieve assigned key performance measures
- Work as a liaison between local Sales, Solutions Units, and Support Delivery teams to exceed customer expectations
- Manage complex global negotiations in order to yield the best value for our customers and for Agilent utilizing strategic drivers not simply transactional drivers
- Collaborate across the business to translate customer requirements into effective requirement statements in a succinct manner (i.e. can easily articulate complex needs)
- Partner with customers to leverage insights that boost productivity, sharpen analytical accuracy and improve economics in the lab utilizing the full range of Agilent solutions
- Candidate should be a strong cross-functional leader who is able to lead and influence without authority on cross-functional teams in order to gain alignment with executing account and commercial strategies.
- Recognized as a subject matter expert/domain expert in one or more of a range of areas including service delivery, informatics, laboratory productivity services, consumables, compliance / regulatory consulting, biopharma, financial modeling.
- Bachelors or Master's Degree or University Degree or equivalent in Chemistry, Biology or related field (advanced degree preferred)
- 10+ years in a sales based role with growing levels of responsibility
- Experience in a range of areas including service delivery, informatics, laboratory productivity services, consumables, compliance / regulatory consulting, biopharma, financial modeling.
- Sales Management experience highly preferred
- Global background preferred; understands and appreciates cultural differences and global organization complexity
- Demonstrated forefront achievement in cross-functional organizations in customer-facing roles
- Proven track record of successfully applying a customer-focused, consultative sales approach to drive exceptional results
- Global account management/enterprise sales skills including selling and solving customers problems to executive level
- Excellent communication, teamwork and leadership skills
- Ability to travel, greater than 30% of the time, both domestically and internationally
- Project management experience
- Possesses in-depth skills acquired through advanced training, study and experience and internal recognition in specialty
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