Patient Care Coordinator

We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Garden City N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks.
Key Responsibilities:

• Greet patients warmly and check them in for appointments.

• Answer phone calls, respond to inquiries, and direct calls appropriately.

• Schedule, confirm, and reschedule patient appointments.

• Verify patient insurance information and process necessary paperwork.

• Collect co-pays, process payments, and maintain accurate billing records.

• Maintain patient records with confidentiality and accuracy.

• Assist with prior authorizations and insurance claims as needed.

• Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials.

• Support the clinical team with administrative tasks as needed.
Qualifications & Skills :

• High school diploma or equivalent required; additional education in medical administration is a plus.

• Previous experience in a medical office or physical therapy clinic preferred.

• Strong customer service and interpersonal skills.

• Proficiency in using electronic medical records (EMR) systems and Microsoft Office.

• Ability to multitask and work efficiently in a fast-paced environment.

• Knowledge of insurance verification and billing procedures is a plus.

• Excellent communication skills, both verbal and written.
Compensation:

• Starting salary is $17 per hour, based on experience and qualifications

Benefits (If Applicable):

• Competitive pay based on experience.

• Health, dental, and vision insurance.

• Paid time off and holidays.

• 401(k) retirement plan.