Patient Care Coordinator
Key Responsibilities: • Greet patients warmly and check them in for appointments. • Answer phone calls, respond to inquiries, and direct calls appropriately. • Schedule, confirm, and reschedule patient appointments. • Verify patient insurance information and process necessary paperwork. • Collect co-pays, process payments, and maintain accurate billing records. • Maintain patient records with confidentiality and accuracy. • Assist with prior authorizations and insurance claims as needed. • Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials. • Support the clinical team with administrative tasks as needed.
Qualifications & Skills : • High school diploma or equivalent required; additional education in medical administration is a plus. • Previous experience in a medical office or physical therapy clinic preferred. • Strong customer service and interpersonal skills. • Proficiency in using electronic medical records (EMR) systems and Microsoft Office. • Ability to multitask and work efficiently in a fast-paced environment. • Knowledge of insurance verification and billing procedures is a plus. • Excellent communication skills, both verbal and written.
Compensation:
- Starting salary is $17 per hour, based on experience and qualifications
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