Sales Associate: Custom Specialist - NYC

Job Title: Sales Associate: Custom Specialist

Location: LABEL, New York City

Compensation Range: Competitive Packages

Reports to: Sales Manager

We are seeking a driven and results-oriented Sales Associate to join our team at LABEL . This role focuses on direct sales, client acquisition, and building a robust pipeline through cold calling, outreach, and consistent follow-up. If you’re a self-motivated “hunter” who thrives on hitting sales targets, taking ownership of your results, and delivering an exceptional client experience, this is an exciting opportunity to grow your career in the custom clothing industry.

Lead Generation and Sales

• Proactively self-source and prospect new clients through cold calling, email outreach, and social media engagement.
• Consistently meet or exceed weekly and monthly sales targets, including appointment-setting and revenue generation goals.
• Conduct sales appointments with professionals, including business executives and entrepreneurs, in our LABEL showroom or at other convenient locations.

Client Relationship Management

• Build and maintain strong client relationships through consistent and personalized follow-ups.
• Regularly communicate with clients regarding orders, promotions, and new services to drive repeat business.
• Maintain accurate records of all sales activity, client interactions, and performance metrics using our CRM system.

Operations and Business Management

• Ensure timely and accurate order submissions, proactively resolving any issues to maintain client satisfaction.
• Collaborate with the team to optimize sales workflows and share insights to improve processes.

Training and Certification Period

This role includes a comprehensive two-month training period designed to set you up for success. During this time, you will:

• Complete a structured training program to develop the knowledge and skills needed to excel.
• Learn and apply LABEL’s sales processes, product knowledge, and client engagement strategies.
• Meet key benchmarks to track your progress and ensure you are on the right path.
• Certification testing will be provided at the end of the training to confirm readiness. Successful completion of the training and certification process is required to begin selling independently.

Attributes We Value

• You have a Hunter Mentality . You are motivated by pursuing leads, closing deals, and surpassing sales targets.
• You are accountable , taking ownership of your responsibilities, consistently delivering on commitments, and owning both successes and areas for improvement.
• You are ambitious and goal-oriented . You have an entrepreneurial spirit that thrives on hitting measurable objectives and finding new ways to succeed.
• Self-Motivated and Entrepreneurial: You are proactive in identifying opportunities and taking initiative.
• You are Charismatic and Personable . You have a natural ability to connect with clients and foster trust.
• Professionalism: You consistently demonstrate reliability, integrity, and a polished demeanor in all client and team interactions.
• You are detail-oriented . You ensure accuracy in every aspect of your work.
• Coachable and Open to Feedback: You value personal growth and continuous improvement.

What We Are Looking For

• 1-2 years of experience in sales, cold calling, or customer service preferred.
• Bachelor’s degree or equivalent work experience.
• Proven ability to meet or exceed sales goals is a strong advantage.

Why Label?

At LABEL, you'll be a key player in building one of the most exciting custom clothing brands in the U.S. While we are a company with over a decade of experience, we are in a dynamic growth phase, operating with the energy and innovation of a startup environment. As a Custom Specialist, you’ll have the tools, training, and support to thrive in a fast-paced, results-driven culture where your success drives the company’s growth.

This is more than just a sales role; it’s an opportunity to create a welcoming and professional atmosphere that leaves a lasting impact on clients, particularly during some of the most significant moments in their lives. You’ll help expand our brand while building long-term relationships with clients and partners, all while honing your sales skills and becoming an expert custom clothier.

You’ll participate in a comprehensive training program designed to provide exceptional service, technical expertise, and an elevated client experience. As part of a tight-knit operations and sales team, you’ll enjoy the excitement and challenges of being part of a growing organization disrupting the custom clothing industry, with unlimited opportunities for career growth.

LABEL is committed to rewarding top talent with competitive compensation, full benefits, and a focus on professional development. If you’re looking for a role where you can grow as fast as the brand, be part of something transformational, and help shape the future of custom clothing, LABEL is the place for you!

Compensation

We offer a competitive compensation package with uncapped commission potential—your earning power is limited only by your ambition. After your first year, your income is entirely performance-driven, with no ceiling on what you can achieve. To support your success from the start, we provide one year of training assistance pay, including a minimum income of $42,000 in your first year. With the right drive and determination, the sky’s the limit—your success is in your hands.