Director of Solutions Engineering

Director of Solutions Engineering

We are a SaaS/AI/Tech Startup, building an innovative cloud-based B2B products. We are a series D B2B startup, backed by Sequoia and General Catalyst.

About The Role
The Solutions Engineering team is looking for an Enterprise SE Director to join our team. This role reports directly to the Worldwide VP of Solutions Engineering and is responsible for leading and developing high-performing Enterprise SE teams. The candidate should be a proven technical leader in a fast-paced environment who is highly motivated, entrepreneurial, and has excellent follow-up and follow-through.
What You'll Do

• People Leader: Hire, develop and lead an inclusive, engaged, and high-performing Mid-Market Solutions Engineering team (L1 & L2)
• Technical Leader: Technical coach, mentor, and problem solver, helping with technical escalations and navigating complex technical solutions
• Builder: Identify gaps, show initiative, and take ownership to build out programs and processes in support of the SE team
• Connector: work cross-functionally to drive improvements and increase communication and collaboration across departments e.g. sales, product, support, enablement, marketing, etc
• Career Champion: develop and grow the team’s skillset through coaching, mentoring, and enablement
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration.

What You Bring

• Demonstrated leadership success as a technical presales Director for the last 3+ years within a similar company (L2+)
• Experience working at a cloud and network infrastructure focused company with hardware / software exposure required
• Bachelor's degree in Computer Networking, Information Technology, Information & Computer Technology, Cybersecurity, Electrical Engineering, Computer Engineering, IT Security or similar from an accredited university
• Proven track record in leading high performing sales engineering teams and working closely with sales teams and product teams
• Experience building and scaling technical pre-sales teams

US Employee Benefits
We are committed to investing in the holistic health and wellbeing of all employees and their families. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 80% for family premiums
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches and dinners provided daily

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.